Jan 2013 – Jan 2016 · 3 yrs · San Francisco Bay Area

• Created the first formal learning and development program for the agency’s East and West Coast offices through the development of a role specific training curriculum, administration of HR resources, managing logistical operations and providing data based analysis on content effectiveness and impact of learning opportunities
• Determined the learning strategy, curriculum and execution of accelerated new employee onboarding and managerial leadership development programs
• Evaluated the company’s document management system and advocated for the initial build of a centralized agency intranet and Learning Management System; leading the introduction, implementation, and continued education behind these systems
• Maintaining and communicating learning resources and schedule information to ensure accessibility and consistent messaging
• Providing internal operational support for various committees and change initiatives including continuous culture improvement, cross-teaming processes, vendor relationship management and a formal mentoring program

Feb 2012 – Aug 2013 · 1 yr 6 mos · Greater Boston Area

• Administered the development, coordination, delivery, and evaluation of both in person and virtual training events to ensure successful comprehension of company systems, policies and procedures
• Mobilized the initial build, introduction and implementation of the company's first self-service Learning Management System
• Provided administrative and technical support to over 1,700 employees with issues related to training systems, invoicing and career development
• Electronically publicized companywide e-communication updates and industry training opportunities bimonthly
• Assists in other administrative tasks and supportive functions for various department programs and initiatives

Sep 2010 – Dec 2010 · 3 mos

Apr 2009 – May 2011 · 2 yrs 1 mo

• Publicly representing the student body at a variety of events including the Board of Trustee meetings and Distinguished Speaker series
• Chair of Fundraising for this prestigious program and responsible for organizing and planning multiple non-profit social community-based events

May 2008 – May 2010 · 2 yrs

• Created and executed events for a large diverse population of college students to promote well-being learning objectives and student-centered development
• Supervised of 35 undergraduate students within my residential section each semester
• Consulted and mediated conflicts faced by students; try to resolve many conflicts in a prompt, direct, constructive, and confidential manor, while communicating other effective campus resources and administrative policies
• Work cohesively and constructively with other staff members to ensure availability to respond to student needs