Ahmad Adam Mohammad

Operations Associate

Dubai, United Arab Emirates6 yrs 7 mos experience

Highly Stable

Key Highlights

Extensive experience in customer service within banking.
Proficient in managing customer accounts and financial disputes.
Strong background in wholesale banking operations.

Stackforce AI infers this person is a Customer Service Specialist in the Banking sector with a focus on Wholesale Banking.

Contact

Skills

Core Skills

Customer ServiceWholesale Banking

Other Skills

CashierCustomer Account ManagementATM Card ProcessingMobile Banking RegistrationFinancial Dispute ResolutionEnglishCall Center AdministrationPhone EtiquetteDatabaseAnalytical SkillsRetail SalesCustomer ExperienceBankingRetail OperationsCash Handling

About

Customer - oriented banking officer offering years of experience in banking rules and regulations ( call centre agent - teller, senior officer banking rules, customer service representative, polished in providing banking services to individuals and corporate customer. In - depth knowledge of available bank product and services paired with outstanding customer service abilities.

Experience

6 yrs 7 mos

Total Experience

1 yr 8 mos

Average Tenure

Current Experience

Al gahwa al arabiya | القهوة العربية

Cashier Customer Service

Sep 2022 – Dec 2025 · 3 yrs 3 mos · Sharjah Emirate, United Arab Emirates

Customer ServiceCashier

Bank of khartoum

Customer Service Coordinator

Nov 2020 – Dec 2021 · 1 yr 1 mo · Nyala, South Darfur State, Sudan

Managed customer account's processed atm card applications, and facilitated mobile banking registrations for bank of Khartoum.
issued certified bank cheque and draft cheques, and resolved financial disputes related to atm card services.
conducted inguiries on customer blacklist status and central bank credit information for financial operations.

Wholesale BankingCustomer Account ManagementATM Card ProcessingMobile Banking RegistrationFinancial Dispute Resolution