Neel Madhab Guru

Community Manager

Bhubaneswar, Odisha, India2 yrs 11 mos experience

Highly Stable

Key Highlights

Increased community membership by 40% through strategic outreach.
Achieved 93% client retention rate in customer success role.
Organized 15+ successful events with high attendance.

Stackforce AI infers this person is a Finance and Community Management professional with strong analytical and interpersonal skills.

Contact

Skills

Core Skills

Community ManagementEvent PlanningCustomer Success ManagementClient Relationship ManagementClient Engagement

Other Skills

Community growthengagement strategiesexecutionRelationship handlingtrust establishmentCross-functional CollaborationsLeadershipTeamworkClient CommunicationFinancial ModelingCross-team CollaborationMergers and Acquisitions AnalysisDCF ValuationComparative Analysisvaluation methods

About

I am currently exploring my passion for finance, with a keen interest in equity research, valuation, and investment banking. Fascinated by the dynamics of financial markets and the analytical rigor required to evaluate companies and investment opportunities, I am actively building my expertise in financial modeling, valuation techniques, and market analysis. My goal is to transition into a role where I can apply my analytical mindset, attention to detail, and problem-solving skills to contribute meaningfully to the finance industry. Previously, I worked as a Community Manager, where I developed and nurtured engaged online communities, fostered strong relationships, and drove brand loyalty through strategic communication and content creation. This experience allowed me to refine my interpersonal skills, project management abilities, and a deep understanding of audience engagement—skills I believe are transferable to the fast-paced and collaborative world of finance. I am now focused on expanding my knowledge through self-study, online courses, and networking with industry professionals to bridge the gap between my past experience and my future aspirations. I am excited to connect with like-minded professionals, learn from their experiences, and explore opportunities to grow in the finance sector.

Experience

2 yrs 11 mos

Total Experience

2 yrs 11 mos

Average Tenure

Current Experience

Xflow

2 roles

Community Manager

Feb 2023 – Oct 2024 · 1 yr 8 mos · Hybrid

Increased community membership by 40% through targeted outreach campaigns and social media engagement.
Organized and hosted 15+ virtual and in-person events with an 85% attendance rate.
Acted as the primary point of contact for community members, resolving conflicts and ensuring a positive environment.

Community growthengagement strategiesEvent planningexecutionCommunity ManagementEvent Planning

Customer Success Manager

Nov 2021 – Feb 2023 · 1 yr 3 mos · Hybrid

Built and maintained strong relationships with 1000+ clients, ensuring their satisfaction with the product, resulting in a 93% retention rate.
Acted as the Voice of the Customer, gathering their feedback and collaborating with the team to address issues.
Facilitated user groups and customer forums, encouraging knowledge exchange and peer-to-peer cooperation, leading to a 25% increase in consumer engagement.

Relationship handlingtrust establishmentCross-functional CollaborationsCustomer Success ManagementClient Relationship Management