Dec 2022 – Apr 2025 · 2 yrs 4 mos · Jaipur, Rajasthan, India

Dec 2022 – Jul 2024 · 1 yr 7 mos · Jaipur, Rajasthan, India

Dec 2022 – Jul 2024 · 1 yr 7 mos

• · OFC Project, Planning fiber nodes for NLD & Intra-City routes (Trenching, Ducting, DIT, Blowing, FMS terminations, end to end testing).
• · Knowledge of Fiber optic network operation & maintenance practices of Network Operation & Maintenance of Mobile Communication (Operations & Maintenance).
• · Resourceful at maintaining business relationship with clients and customers to achieve quality product and service norms by resolving their service related critical issues within SLA environment.
• · O&M of Non-HOTO transmission network, need-based capacity generation and alternate route plan.
• · Implemented maintenance of Fiber, Splicing, and Testing through OTDR, Power Meter and Fiber Fault Rectification.
• · Coordination with contractor, Local Authority for ROW, vendors, Manager.
• · Material Planning, Providing Dispatch instructions, Ensuring Timely availability of material at sites without work being hampered. Planning & survey of route, making construction drawings, filing of ROW applications to appropriate authorities, and liaising with them to obtaining ROW permissions as per the requirement of project.
• · Chamber fixing, Route marker fixing, Electronic Route marker fixing, other related work, OFC Laying, at Earthling of joint closures.

Apr 2022 – Nov 2022 · 7 mos

• · Responsible for Alarm monitoring of 28circle with 9250 Tower sites
• · Perform day to day activities like 24*7 Supervising Alarm Monitoring of Pan India.
• · Analysis & Publishing of different report
• · Planning & Monitoring of all planned Events
• · Coordinating with circle team to minimize outage,
• · Daily updating & publishing of IUTR (Infra up-time Report),
• · Fault rectification of cell site by raising trouble tickets.
• · Daily Published Daily Outage Report in Pan India In which All Power Outage and Uptime Included
• · Manage all team, and published Roaster weekly.
• · Maintains their Roster, Shift & there Leaves, Reducing attrition.

Jan 2018 – Dec 2021 · 3 yrs 11 mos

• · OFC Project, Planning fiber nodes for NLD & Intra-City routes (Trenching, Ducting, DIT, Blowing, FMS terminations, end to end testing).
• · Knowledge of Fiber optic network operation & maintenance practices of Network Operation & Maintenance of Mobile Communication (Operations & Maintenance).
• · Resourceful at maintaining business relationship with clients and customers to achieve quality product and service norms by resolving their service related critical issues within SLA environment.
• · O&M of Non-HOTO transmission network, need-based capacity generation and alternate route plan.
• · Implemented maintenance of Fiber, Splicing, and Testing through OTDR, Power Meter and Fiber Fault Rectification.

Jan 2017 – Jan 2018 · 1 yr

• · 24*7 Alarm Monitoring, Escalation & Rectification of BSS alarms with ownership as per process and maintaining MTTR as per organizational target.
• · Proper Trouble Ticket assignment for every Fault, Correct Ticket Creation and timely Escalations, Follow-Ups, Update till Trouble Ticket Closure.
• · Daily Activities tracker, Handover, Critical Outages Tracker update on Regular Basis Perform Planned Activities to resolve BSC node Alarms i.e. CP Fault, RP Fault, Group Switch Fault, Network Sync Fault, Size Alteration Alarm etc. from Back End and coordinate with Circle team.
• · Support Configuration Management Team (CM) for new rollout & upgrades.

Jul 2014 – Dec 2016 · 2 yrs 5 mos

• · Monitoring different types of active & passive alarms and uptime performance through various analysis and pro-active monitoring and ticketing systems. Responsible for interfacing with other opcos on operational issues. Additional responsibilities also include running reports, doing quality checks, track escalations.
• · Alarm monitoring of the sites of Bharti infratel in all 11 circles.