Tanya Berry

QA Manager

Gurgaon, Haryana, India8 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proficient in Quality Assurance and Project Management.
Experienced in evaluating and improving Airbnb listings.
Skilled in Interior Design with a focus on aesthetics.

Stackforce AI infers this person is a Quality Assurance and Interior Design specialist in the B2C hospitality sector.

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Skills

Core Skills

Quality AssuranceProject Management

Other Skills

Quality Controlreview analysisProblem SolvingInterpersonal LeadershipMicrosoft OfficeCustomer ServiceMicrosoft ExcelManagementMicrosoft WordPowerPointPublic SpeakingResearchLeadershipAutoCADPhotoshop

Experience

8 yrs 7 mos

Total Experience

4 yrs 3 mos

Average Tenure

7 yrs 2 mos

Current Experience

Airbnb

3 roles

Quality Assurance Specialist

Promoted

Jan 2022 – Present · 4 yrs 4 mos · India · On-site

Conduct quality reviews of Airbnb listings globally to ensure compliance with company standards and policies
Evaluate the accuracy of the listings, including descriptions, amenities, and photos, to ensure they matched the actual property.
Provide feedback to hosts and management on areas of improvement and recognition for exceptional listings
Monitor and track quality metrics and report findings to management for process improvement initiatives.Conduct quality reviews of Airbnb listings globally to ensure compliance with company standards and policies Evaluate the accuracy of the listings, including descriptions, amenities, and photos, to ensure they matched the actual property. Provide feedback to hosts and management on areas of improvement and recognition for exceptional listings Monitor and track quality metrics and report findings to management for process improvement initiatives.
Skills: Quality Control · review analysis · Quality Assurance · Problem Solving · Interpersonal Leadership · Project Management

Quality Controlreview analysisQuality AssuranceProblem SolvingInterpersonal LeadershipProject Management

Verification Specialist

Promoted

Feb 2020 – Dec 2021 · 1 yr 10 mos · India · On-site

Conduct quality reviews of Airbnb listings globally to ensure compliance with company standards and policies
Evaluate the accuracy of the listings, including descriptions, amenities, and photos, to ensure they matched the actual property.
Provide feedback to hosts and management on areas of improvement and recognition for exceptional listings
Monitor and track quality metrics and report findings to management for process improvement initiatives.Conduct quality reviews of Airbnb listings globally to ensure compliance with company standards and policies Evaluate the accuracy of the listings, including descriptions, amenities, and photos, to ensure they matched the actual property. Provide feedback to hosts and management on areas of improvement and recognition for exceptional listings Monitor and track quality metrics and report findings to management for process improvement initiatives.
Skills: Quality Control · review analysis · Quality Assurance · Problem Solving · Interpersonal Leadership · Project ManagementSkills: Quality Control · review analysis · Quality Assurance · Problem Solving · Interpersonal Leadership · Project Management
Operations SpecialistOperations Specialist
Dec 2019 - Dec 2021 · 2 yrs 1 moDec 2019 - Dec 2021 · 2 yrs 1 mo
Managed and optimized Airbnb listings for hosts to maximize their revenue and occupancy rates
Conducted property inspections to ensure compliance with company standards and local regulations
Provided hosts with guidance and recommendations on pricing, property improvements, and guest communication to enhance their guest experience and ratings.