Chandrashekar Koneri โ Product Manager
Experienced IT Support Manager | Leading High-Performing Teams | Delivering Exceptional Technical Solutions Experienced IT Support Manager with over a decade of experience in IT support and management, I've honed my skills in creating seamless IT environments, ensuring smooth operations, and fostering a culture of excellence. ๐ง Technical Expertise: My journey in IT began with hands-on technical support, and I've never lost touch with my roots. Proficient in troubleshooting, system administration, and network management, I bring a deep technical understanding to every challenge. ๐ฅ Team Leadership: I thrive on building and nurturing high-performing teams. Through effective coaching, mentoring, and collaboration, I've consistently achieved superior service levels while developing the next generation of IT professionals. ๐ Strategic Planning: IT isn't just about fixing problems; it's about preventing them. I specialize in proactive IT strategies that reduce downtime, enhance security, and streamline operations, ultimately driving business growth. ๐ Global Experience: I've had the privilege of working in diverse environments, including handling the engineers based out of different locations in APAC. This has provided me with a global perspective on IT challenges and solutions. ๐ค Client-Centric Approach: I believe in the power of strong client relationships. By actively listening to client needs and understanding their business goals, I've consistently delivered tailored IT solutions that exceed expectations. ๐ก Continuous Learning: The IT landscape is ever-evolving. I'm committed to staying at the forefront of emerging technologies, ensuring that my teams and I remain adaptable and ready to embrace new opportunities. Let's connect and explore opportunities to collaborate, share insights, or discuss how I can contribute to your organization's success. Feel free to reach outโI'm always open to meaningful conversations and professional networking.
Stackforce AI infers this person is a seasoned IT support manager with expertise in team leadership and strategic IT operations.
Location: Hyderabad, Telangana, India
Experience: 10 yrs 11 mos
Skills
- Team Management
- It Business Management
- It Support Management
- Client-centric Approach
- Technical Support
- Problem Solving
- Global It Support
- Technical Troubleshooting
- Itil
Career Highlights
- Over a decade of IT support and management experience
- Expert in building high-performing IT teams
- Proficient in proactive IT strategies and solutions
Work Experience
The D. E. Shaw Group
Information Technology Project Lead (Operations Manager) (3 yrs)
Amazon
IT Support Manager I (1 yr 4 mos)
IT Escalation Engineer (1 yr 6 mos)
Global IT Support Engineer (1 yr 7 mos)
Pegasystems
Technical Support Analyst (1 yr 3 mos)
Unisys India
Technical Support Analyst (2 yrs 3 mos)
Education
Bachelor of Commerce (B.Com.) at St. Joseph's Degree & PG College
12 at I Class CDR Junior College