Nov 2021 – Jun 2022 · 7 mos

May 2019 – Nov 2021 · 2 yrs 6 mos

• Leadership Coach, Performance Management “Subject Matter Expert”, and Employee Relations Consultant for Tools & Technology Organizations, ~ 2000 employees
• “Tier 2” escalation for employee & leadership concerns of all types, including conflict mediation, leadership development, culture, and compliance-related concerns (discrimination, bullying, harassment, retaliation, etc.)
• Ownership of Workday HCM for entire organization, including reorganizations, transactions, and employee data
• Providing training and development for managers and other HR professionals in the areas of performance management, conflict resolution, and workplace accommodations
• Onboarding and mentorship of 3 new team members
• Value-add projects related to performance management CSAT, spot-bonus guidelines, termination business process, job profile review process, and many more

Aug 2018 – May 2019 · 9 mos

Jun 2018 – Aug 2018 · 2 mos · Chicago, IL

• Interim Employee Relations Business Partner for over 100 recreational properties spanning two divisions
• Executed on over 30 leadership-level employee relations issues to completion

Sep 2016 – Jun 2018 · 1 yr 9 mos · Northbrook, IL

• Strategic HR leadership for 30 multi-million-dollar retail stores in 11 states – approximately 2000 employees
• Developed nationally-implemented store recruiting and staffing strategy
• Executed on several leadership-level associate relations issues to completion
• Led HR strategy and execution of two multi-million-dollar store closings
• Implemented new performance management guidelines, talent planning processes, & new bonus plans for stores
• Led project teams to overhaul compensation ranges for all levels for stores and develop Store Internship Program

Aug 2015 – Sep 2016 · 1 yr 1 mo · Amarillo, Texas

• HR Generalist and Employee Relations Manager for 550-employee, 24/7, non-union plant (largest in OC)
• Partnered with Plant Leaders to execute on organizational design strategy for front line leaders & support staffing
• Simplified and improved plant attendance policy; absenteeism rate down by 15%
• Developed world-class hiring and onboarding processes; new hire attrition down by 50%
• Executed union avoidance strategy through reward and recognition, policy review, training, community service

Jun 2013 – Aug 2015 · 2 yrs 2 mos · Erie, PA

• Union Relations Specialist, 3rd rotation - Plant Services group of 350 hourly and 25 salaried employees
• Supported 2015 contract negotiations impacting 3400 union employees; contingency planning, benchmarking
• Pioneered Paid Parental Leave, Paid Grandparental Leave, and bonus plan benefits for non-union sites
• Human Resources Manager, Systems Engineering, 2nd rotation - 120 global engineers
• Executed on executive-level employee relations issues, including executive coaching and team/stakeholder feedback
• Implemented VP-level reorganization initiative and subsequent communication plans for entire engineering function
• Union Relations Manager, 1st rotation - Control and Truck production areas with 50 salaried and 600 hourly employees
• Drove several major structural and cultural changes - new work rules, attendance policy, & workforce restructuring
• Strengthened client groups via talent planning, engagement, reward and recognition, and leadership development

May 2012 – Aug 2012 · 3 mos · San Jose, CA

• Created, developed, and sustained HR policy manuals for the US and Ireland for internal unification and consistency
• Compiled and synthesized allowance data to propose and implement company-wide international allowance policy
• Co-chaired Intern Advisory Board to plan events and provide developmental activities for all Maxim interns
• Managed executive-level employee relations issues and engaged in follow-up to ensure proper resolution
• Drove fiscal year-end performance ratings and compensation budget allocation for all position levels, including VPs

Aug 2011 – Dec 2011 · 4 mos · Plano, IL

• Developed and implemented curriculum for developmental math class of 12 students
• Utilized leadership skills and problem solving methods relative to adult learning
• Consistently tracked and managed student progress through monthly one-on-one meetings

Jan 2011 – Jun 2011 · 5 mos · Port Huron, MI

• Developed leadership skills and influence practices with various unfamiliar client groups
• Exhibited flexibility by implementing curriculum for diverse populations of student grade levels and communities

May 2010 – Jan 2012 · 1 yr 8 mos · Port Huron, MI/Dekalb, IL

• Exhibited the restaurant’s high standards by giving exceptional customer service as one of the top five rated servers in both locations as calculated by Gracious Hospitality Index (GHI) between $3.60-$4.20
• Aligned and sustained training program to restaurant performance standards to increase restaurant sales and GHI
• Worked closely with management to drive image management initiatives

Aug 2008 – Aug 2009 · 1 yr · West Chicago, IL

• Developed and implemented curriculum for three different levels of math for over 100 students
• Integrated technology into classroom instruction - on a committee to receive a $500 grant to purchase a document camera for the school
• Utilized dispute resolution strategies and problem solving methods to refine management skills
• Worked with diverse populations, including students with learning disabilities and diverse behavioral needs

May 2007 – Jan 2008 · 8 mos · Naperville, IL

• Gained warehouse experience, including picking, packing, shipping & receiving, and returns
• Assisted in construction of additional workspace to increase productivity
• Developed knowledge of labor relations with direct hires and temp agencies

Nov 2004 – May 2006 · 1 yr 6 mos

• Played a key role in the recruitment and orientation process of over 3000 new students and their families
• Facilitated transfer and freshman debut days that included assistance with academic advisement and coordination of class registration functions