Nikita Verma

Operations Associate

Allahabad, Uttar Pradesh, India4 yrs 5 mos experience
Most Likely To Switch

Key Highlights

  • Proven leadership in field operations management.
  • Expertise in team management and operational excellence.
  • Strong background in client relations and customer service.
Stackforce AI infers this person is a Field Operations Manager with expertise in customer service and team leadership.

Contact

Skills

Core Skills

Team ManagementOperational ExcellenceClient Relations

Other Skills

AppraisalBuilding Leadership TeamsOrganization SkillsQuality ManagementCustomer Service OperationsCustomer RetentionCross-SellingCode of ConductCommunicationHigh Performance Computing (HPC)Growth StrategiesStrategic Human Resource PlanningDriving ResultsNegotiationMaintaining conversion

About

Joined Flipkart in Zonal Operation (North) as Executive - Hub Operation (Team Leader I).

Experience

4 yrs 5 mos
Total Experience
1 yr 5 mos
Average Tenure
2 yrs
Current Experience

Zomato india

2 roles

Field Operations Manager

Oct 2024Present · 1 yr 7 mos

Fleet Operations Lead

May 2024Oct 2024 · 5 mos

Flipkart

Team Lead

May 2022Sep 2023 · 1 yr 4 mos · Prayagraj, Uttar Pradesh, India · On-site

AppraisalBuilding Leadership TeamsTeam ManagementOperational Excellence

Max life insurance company limited

Agency Manager

Mar 2021Apr 2022 · 1 yr 1 mo · Prayagraj, Uttar Pradesh, India

AppraisalClient Relations

Education

United Institute Of Management

Master of Business Administration - MBA — HR

Jan 2017Jan 2019

University of Allahabad

Bachelor of Commerce - BCom

Jan 2014Jan 2017

Stackforce found 100+ more professionals with Team Management & Operational Excellence

Explore similar profiles based on matching skills and experience