Lokesh Sareen — CEO
A multi skilled delivery leader with ~20+ years of experience in service industry across international and domestic markets. Managed diversified domain accounts (BFSI, Voice ops, etc.) and associated with multiple business functions (Operations, Quality, & Business Development) within the organization leading to enhanced business understanding. Key Skills / Specialties: Operations, Migrations, Insurance expertise, Process improvement through Six Sigma initiatives, change management, client relationship management, people management, training, business development and revenue management. Demonstrated exceptional quality service delivery to fulfill the requirements of three pillars viz. Customers, Stakeholders and Employees in the interest of business.
Stackforce AI infers this person is a seasoned leader in the BFSI service industry with a focus on operational excellence.
Location: South Delhi, Delhi, India
Experience: 19 yrs 8 mos
Skills
- Business Relationship Management
- Strategic Planning
- Service Delivery
Career Highlights
- 20+ years of experience in service industry.
- Expertise in BFSI and Voice operations.
- Proven track record in client relationship management.
Work Experience
EXL
Vice President (1 yr 5 mos)
Senior Assistant Vice President (3 yrs)
Assistant Vice President (1 yr 11 mos)
Senior Manager Operations (2 yrs 3 mos)
Operations Manager (1 yr 9 mos)
IGATE
Deputy Manager (2 yrs 3 mos)
UnitedHealth Group
Assistant Manager (Operations) (7 mos)
MetLife
Assistant Manager (Operations) (1 yr 2 mos)
GENPACT LLC
Business Analyst (5 yrs 3 mos)
Education
MBA at SYMBIOSIS INTERNATIONAL UNIVERSITY
B.Com at Delhi University
