Dhruva Arunachala

Operations Associate

Bengaluru, Karnataka, India17 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven expertise in deal structuring and sales management.
Strong background in business analysis and process improvement.
Extensive experience in managing compliance and documentation.

Stackforce AI infers this person is a SaaS professional with strong skills in sales management and business analysis.

Contact

Skills

Core Skills

Project ManagementBusiness AnalysisSalesBusiness PracticesContracts

Other Skills

ResearchTeam ManagementCreditERPManagementBusiness IntelligenceOracleCustomer Relationship Management (CRM)Customer ServiceMicrosoft ExcelProcess ImprovementRequirements AnalysisBusiness Process ImprovementOrder Management

Experience

17 yrs 5 mos

Total Experience

8 yrs 9 mos

Average Tenure

10 yrs 11 mos

Current Experience

Adobe

2 roles

Manager Deal Desk

Promoted

May 2021 – Present · 4 yrs 11 mos

ResearchTeam ManagementCreditSalesERPManagement+10

Lead Deal Desk Analyst

Apr 2015 – Apr 2021 · 6 yrs

Primary responsibility will be to assist the Worldwide Sales Team in deal structuring, ensuring the accuracy of sales quotes, discounting, legal terms, assist in the managing of the workflow of the deal approval process and drafting of contracts for all license and consulting deals using standard templates and common business terms.
Obtain and evaluate all relevant information and collect data to handle requests.
Direct requests and unresolved issues to the designated resource/internal stakeholders.
Keep records of interactions and transactions with Sales Team and Geo Deals Desk Analysts
Ensure all transactions have the proper supporting documentation.
Prepare and assist in the review of transactions for compliance with Adobe process and policies.
Update Customer Master Data in core systems like SFDC
Act in a fiduciary capacity in managing approval policy.
Ensure that policies and process adhere to Adobe’s internal policies and operational guidelines.
Designation
Senior Deal Desk Analyst: 2018
Deal Desk Analyst: 2015

CreditSalesManagementBusiness AnalysisCustomer Relationship Management (CRM)Customer Service+1

Oracle

Lead License Assignment Analyst

Oct 2008 – Apr 2015 · 6 yrs 6 mos · Bengaluru Area, India

An assignment is a transfer of legal rights and obligations in a license from one entity to another. This happens most often in the case of a restructuring event.
Used researches and drafts license assignment documents.
Used to do peer reviews for the documents which were about to release to sales for countersignatures to ensure all the T’s & C’s are appropriate as per company policy.
Resolved Sales queries with regarding the license assignment process and submissions.
Used to involve contracts and Business practices team whenever it is necessary.
Used to work with different LOB’s like collections, Credits, OKS etc to ensure all the necessary information which is required is accurate.
Conduct weekly calls with sales and sales org to ensure the smooth flow of the process.
Used to conduct BRM’s with higher management.
Worked on adhoc requests/reports as and when required.
Designation
Lead Analyst: Global Migrations & Assignments (2014)
Senior Analyst: Order Management - Oracle Partner Network (OPN Memberships) and LFYS: License and First Year Support (2012)
Analyst: Order Management - Oracle Partner Network (OPN Memberships)