Prince britto Sugumar

Operations Associate

Chengalpattu, Tamil Nadu, India4 yrs 3 mos experience

Key Highlights

  • Proven expertise in customer support and technical troubleshooting.
  • Strong critical thinking and problem-solving abilities.
  • Effective communication skills enhancing customer satisfaction.
Stackforce AI infers this person is a Customer Support Specialist with strong technical troubleshooting skills.

Contact

LinkedIn

Skills

Core Skills

Customer SupportTechnical Support

Other Skills

Customer SatisfactionTroubleshootingCritical ThinkingCommunicationProblem SolvingStrategyLeadershipCustomer ServiceEnglishResearch

Experience

4 yrs 3 mos
Total Experience
1 yr 5 mos
Average Tenure
1 yr 5 mos
Current Experience

Walmart

Senior resolution coordinator

Dec 2024 – Present · 1 yr 5 mos

Customer SatisfactionTroubleshootingTechnical SupportCritical ThinkingCustomer SupportCommunication+4

Sutherland

Technical Support Executive

Jul 2022 – Dec 2024 · 2 yrs 5 mos · Tamil Nadu, India

Critical ThinkingCustomer Support

The deal

Research And Development Analyst

Jan 2022 – Jun 2022 · 5 mos · Chennai, Tamil Nadu, India

Education

SRM IST Chennai

Bachelor of Commerce - BCom — Business/Corporate Communications

Jul 2017 – Dec 2020

SRM IST Chennai

Bachelor of Commerce - BCom

Jan 2016 – Jan 2019

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