Sam Crawford

Software Engineer

Basingstoke, England, United Kingdom10 yrs 8 mos experience
Highly Stable

Key Highlights

  • Proficient in troubleshooting and technical support.
  • Strong background in customer service and communication.
  • Experienced in ITIL V4 methodologies.
Stackforce AI infers this person is a Technical Support Specialist in the SaaS industry.

Contact

Skills

Core Skills

Technical SupportCustomer Support

Other Skills

TroubleshootingCustomer ServiceCommunicationITIL V4 FoundationWindows 10ServiceNowMicrosoft OfficeTeamworkWindowsTime ManagementMicrosoft OutlookAirwatchHPSMCollaborative Problem SolvingiPad

Experience

10 yrs 8 mos
Total Experience
6 yrs 3 mos
Average Tenure
4 yrs 5 mos
Current Experience

Confluent

4 roles

Technical Support Engineer

Promoted

Mar 2026Present · 2 mos

TroubleshootingCustomer ServiceCommunicationITIL V4 FoundationWindows 10ServiceNow+2

Associate Technical Support Engineer

Mar 2024Feb 2026 · 1 yr 11 mos

Senior Concierge Technical Support Representative

Promoted

Jan 2023Mar 2024 · 1 yr 2 mos

Concierge Technical Support Representative

Nov 2021Feb 2023 · 1 yr 3 mos

Bayer

3 roles

Global Learning Support Associate

Dec 2020Nov 2021 · 11 mos

Workplace, Cloud and Infrastructure Consultant

Promoted

Apr 2019Dec 2020 · 1 yr 8 mos

IT Helpdesk Analyst

Sep 2014Apr 2019 · 4 yrs 7 mos

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