Priyanka Anand — Director of Engineering
Visionary Leader with 20+ years of experience in driving large-scale AI-enabled Digital Transformations and Advanced Analytics. Proven success in re-imagining Customer Experience with AI and technology, establishing new operational benchmarks, defining business strategy, and leading GenAI Operations to transform self-service capabilities for a competitive customer care advantage. Core Competencies: Business Strategy, Revenue Growth Management, AI Enabled CX & Digital Transformations, Digital Marketing, Enterprise Cloud Platform Delivery.
Stackforce AI infers this person is a strategic leader in AI-driven digital transformations across SaaS and telecommunications.
Location: Delhi, India
Experience: 25 yrs 8 mos
Skills
- Ai Enabled Cx & Digital Transformations
- Business Strategy
- Revenue Growth Management
- Digital Marketing
Career Highlights
- 20+ years driving AI-enabled digital transformations
- Doubled revenue in North America West region in one year
- Secured 20+ multi-year RFPs for Google Cloud support
Work Experience
Director, GOC Account Management - Sales, Marketing & Custom Solutions (3 yrs)
Head, GOC Account Management (2 yrs 3 mos)
Accenture
Managing Director, NA West, ATCI (1 yr 1 mo)
Associate Director, NA West, CMT Technology (1 yr)
Vice President, CMT Technology (7 yrs 3 mos)
SAIC
Program Lead (11 yrs 1 mo)
Defence Research and Development Organisation (DRDO)
Software Engineer (0 mo)
Education
Executive Leadership Program at Indian School of Business
Masters at University of Liverpool
Masters in Computer Applications at M.B.M. Engineering College, Jodhpur