Prince Singh

CEO

Noida, Uttar Pradesh, India5 yrs 6 mos experience

Key Highlights

Expert in managing digital transaction operations.
Strong background in fintech payment systems.
Proficient in high-volume IT recruitment.

Stackforce AI infers this person is a Fintech professional with expertise in payment systems and recruitment.

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Skills

Core Skills

Payment Gateway OperationsTransaction MonitoringCustomer Relationship ManagementRecruitment

Other Skills

Refund resolutionChargeback resolutionReporting and analyticsExcelGoogle SheetsSQLCRMCRM DatabasesSourcingHigh-volume RecruitingGenesysMicrosoft Dynamics CRMDatabase Management System (DBMS)Customer ServiceCustomer Satisfaction

Experience

5 yrs 6 mos

Total Experience

1 yr 8 mos

Average Tenure

5 mos

Current Experience

Paytm

Team Lead

Dec 2025 – Present · 5 mos · Noida, Uttar Pradesh, India · On-site

Zomato

Payment Specialist

May 2024 – Nov 2025 · 1 yr 6 mos · Gurugram · On-site

I'm a fintech payments professional, I managed end-to-end digital transaction operations across UPI, cards, and netbanking platforms. I specialize in payment gateway handling (Razorpay, PayU, Pine Labs, Paytm), transaction monitoring, refunds, chargebacks, and wallet/gift card operations.
My day-to-day work involves close coordination with product, tech, and finance teams to troubleshoot issues, streamline reconciliation processes, and ensure smooth payment flows for customers and partners. I also handle escalations, maintain compliance with SLAs, and generate detailed MIS reports using Excel, Google Sheets, and basic SQL.
Core strengths:
Payment gateway operations & reconciliation
Refund & chargeback resolution
Gift card and wallet lifecycle management
Escalation handling & SLA compliance
Reporting and analytics (Excel, Google Sheets)
I’m passionate about simplifying payment systems, improving customer trust in digital transactions, and working on scalable financial infrastructure. Let’s connect if you're building something exciting in the payments space.

Payment gateway operationsTransaction monitoringRefund resolutionChargeback resolutionReporting and analyticsExcel+2

Vcosmos

Client Success Officer

Oct 2023 – May 2024 · 7 mos · Gurugram, Haryana, India · On-site

CRMCRM DatabasesCustomer Relationship Management

Wissen infotech

Talent Acquisition Specialist

Jul 2020 – Jul 2023 · 3 yrs

2 Years & 8 Months of experience in US IT Recruitment process Outsourcing focused, intellect and self motivating professional with progressive within IT staffing, and multi tasking environment. Extensive knowledge on US tax term and VISA ,Excellent report-building and negotiation skills.

SourcingHigh-volume RecruitingRecruitment