Kanishka H

Operations Associate

Bengaluru, Karnataka, India3 yrs 10 mos experience

Highly Stable

Key Highlights

Proven track record in operational excellence.
Strong customer relationship management skills.
Experienced in team training and development.

Stackforce AI infers this person is a Food Service Operations Expert with strong leadership and customer management skills.

Contact

Skills

Core Skills

OperationsInventory ManagementCustomer Relationship Management (crm)RetailSales

Other Skills

Operational ExcellenceCross-functional CoordinationTeam ManagementTeam CoordinationCommunicationCollaborative Problem SolvingCross-team CollaborationProcess EfficiencyTime EfficiencyEmployee TrainingCustomer SatisfactionFood ServiceTeam LeadershipAnalytical SkillsNew Store Setup

About

I like doing things. I like learning about new things and implementing those new things. I also like talking to people about things.

Experience

3 yrs 10 mos

Total Experience

3 yrs

Average Tenure

9 mos

Current Experience

Apple

2 roles

Operations Expert

Promoted

Feb 2026 – Present · 2 mos · Bengaluru, Karnataka, India · On-site

OperationsOperational Excellence

Operations Specialist

Jul 2025 – Feb 2026 · 7 mos · Bengaluru, Karnataka, India · On-site

Inventory ManagementCross-functional Coordination

Starbucks india

3 roles

Store Manager

Promoted

Nov 2023 – Jul 2025 · 1 yr 8 mos · Kolkata, West Bengal, India · On-site

Drive strategic and company led operational plans, manage execution, and measure key result areas
Establish rapport with customers to anticipate and meet service needs and stay adaptable to changes in customer changes in tastes and preferences
Ensure compliance with legal and operational requirements
Achieve financial objectives through budget management, expense tracking, and profit and loss analysis
Analyze sales figures, forecast sales, and make data-driven decisions for profitability
Accountable for enhancing store performance to support organizational growth
Champion a “customer-first” approach and hold team accountable for exceptional service
Be responsible for the training and development of my team and to ensure consistent and continuous coaching for performance

Customer Relationship Management (CRM)Team Management

Assistant Store Manager

Aug 2023 – Nov 2023 · 3 mos · Kolkata, West Bengal, India · On-site

Co-led Kolkata's flagship store, Starbucks Park Mansion.
Led Operations, Training, and Staffing to ensure efficiency and effectiveness.
Responsible for P&L analysis and inferences.
Trained new partners and helped upskill existing partners.
Hosted a coffee tasting for Starbucks Global Leaders.
Actively interacted with customers and incorporated feedback into Operations to better customer experience and to enhance overall brand goodwill among consumers.
Led coffee seminars and coffee tastings.
Led events and championships at public forums.

RetailCustomer Relationship Management (CRM)

Management Trainee

Jun 2022 – Aug 2023 · 1 yr 2 mos · Kolkata, West Bengal, India · On-site

Became a certified Black Apron Coffee Master and led multiple seminars with various Higher Management and customers
Learnt the basics of operations framework
Gained in-depth knowledge of the systems that make an operation work
Gained understanding of staffing and manpower requirements on the basis of operations
Was responsible for training of new hires and familiarising them with the system
Responsibly drove sales and targets for overall achievement of store metrics
Worked as a Barista in various deployments

SalesTeam Coordination