R

Ravina Ravindran

Operations Associate

Cuddalore, Tamil Nadu, India2 yrs 10 mos experience

Key Highlights

  • Over 400 technical certifications in AI and Cybersecurity.
  • Achieved 60% boost in office efficiency at Gleam Global Services.
  • Passionate advocate for women in tech and inclusive growth.
Stackforce AI infers this person is a Business Development Professional with a strong focus on technology and operational excellence.

Contact

Skills

Core Skills

Business Process ImprovementProject ManagementCustomer ExperienceSales Operations

Other Skills

Administrative OperationsEvent CoordinationVendor ManagementPolicy DevelopmentCommunicationCustomer ServiceInventory ManagementTechnical SupportPromotional ActivitiesProblem SolvingCustomer Relationship Management (CRM)Product DevelopmentSales ManagementTeam LeadershipSales Presentations

About

As a passionate business development professional committed to innovation and inclusive growth, I believe in the power of technology to create meaningful, lasting impact. I’ve always viewed business as more than transactions—it's a space where purpose, people, and progress converge. My mission is to build bridges between technology and opportunity, especially for underrepresented voices in the industry. With over 400 technical certifications, including advanced specializations in Artificial Intelligence and Cybersecurity, I’ve cultivated a strong and future-ready foundation. These credentials were not just achievements but stepping stones in a larger journey of growth, where I turned challenges into stepping stones and ideas into action. Through Microsoft Learn Challenge projects, I gained practical, real-world insights that helped me understand both the technical and business side of emerging technologies. My professional experience includes working with Gleam Global Services, where I streamlined administrative operations and event coordination, leading to a 60% boost in office efficiency. That role reinforced my belief in the value of systems thinking, attention to detail, and strategic collaboration. More importantly, it showed me how operational excellence can fuel larger business development goals. What truly drives me is the opportunity to empower others, especially women in tech. In a world where many still face barriers to leadership and recognition, I’m determined to lead by example and help create a more inclusive, equitable professional environment. Whether it’s mentoring peers, supporting team development, or advocating for representation, I believe real leadership is about lifting others as we climb. I thrive on building authentic client relationships, identifying strategic growth opportunities, and delivering tailored solutions that drive success. My skill set spans market analysis, lead generation, contract negotiation, and project execution—with a strong focus on aligning business needs with technological innovation. Every role I take on is more than just a job—it’s a chance to learn, grow, and contribute to something greater than myself. I’m now seeking a job opportunity where I can collaborate with visionary teams, create value-driven solutions, and continue shaping a career defined by impact, integrity, and inclusion. Let’s work together to build a future where technology, purpose, and people thrive—worldwide.

Experience

2 yrs 10 mos
Total Experience
1 yr 5 mos
Average Tenure
--
Current Experience

Gleam global services india pvt ltd

Admin Department

Jan 2016Jan 2018 · 2 yrs · Neyveli · On-site

  • Prepare admin reports for senior management.
  • Handle incoming and outgoing mail and packages.
  • Managing petty cash and expense reimbursements.
  • Handle admin confidential and sensitive information.
  • Organizing company events, meetings, and conferences.
  • Managing relationships with vendors and service providers.
  • Develop and implement administrative policies and procedures.
  • Managing travel arrangements and itineraries for staff members.
  • Prepare reports, presentations, and other documents for meetings.
  • Maintaining and organizing company records, files, and databases.
  • Prepare and admin proofread documents, presentations, and reports.
  • Maintain employee records and handle documentation for new hires.
  • Overseeing maintenance and repair of office facilities and equipment.
  • Serve as the point of contact for internal and external communication.
  • Manage administrative staff, provide training, and evaluate performance.
  • Overseeing daily office operations and ensuring everything runs smoothly.
  • Maintaining personnel records and managing employee attendance and leave.
  • Handling correspondence, phone calls, and inquiries from clients and employees.
  • Managing office supplies and equipment, including procurement and maintenance.
  • Coordinate communication and ensure smooth workflow within the leadership team.
  • Handling basic accounting tasks, such as invoicing, expense tracking, and budgeting.
  • Providing support to other departments, such as scheduling meetings, managing calendars, and preparing documents.
Administrative OperationsEvent CoordinationVendor ManagementPolicy DevelopmentCommunicationBusiness Process Improvement+1

Vimas intek pvt ltd

Front Office Executive

Jan 2015Nov 2015 · 10 mos · Chennai, Tamil Nadu, India · On-site

  • Assisting with promotional activities and campaigns.
  • Preparing and processing service orders and requests.
  • Managing inventory of mobile devices and accessories.
  • Handling customers complaints and providing solutions.
  • Coordinating appointments and scheduling service visits.
  • Greeting customers and setting a positive first impression.
  • Coordinating with technical teams for more complex issues.
  • Ensuring compliance with company policies and procedures.
  • Assisting with basic technical issues related to mobile services.
  • Answering phone calls and responding to emails from customers.
  • Managing customer records and updating information in the system.
  • Handling customer inquiries and providing information about services.
  • Coordinating with field technicians for service installations and repairs.
  • Communicating with internal teams to ensure timely resolution of customer issues.
  • Providing guidance on mobile device usage and troubleshooting common problems.
  • Assisting customers with their mobile service needs, such as billing, account management, and troubleshooting.
Customer ServiceInventory ManagementTechnical SupportPromotional ActivitiesCustomer ExperienceSales Operations

Education

Anna University

Bachelor of Technology - BTech — Information Technology

Jun 2010May 2014

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