Prateek Kaur — Project Manager
Currently working as Key Account Manager at Paytm in seller services team, where major responsibilities are: Created Dashboard by using Excel. Using Salesforce to create reports and packages and also for the Onboarding of new merchants in the system Designing various levels of process documents and MIS reports for the team Store Front Management and Merchandising Handles Entire Operations work of the team, Orders Management and Payout process Generates the Tickets on the Salesforce for the raised queries. Getting CA on boarded for APOB. Negotiations and pricing decisions Seller services and escalations handling End to end management and operational follow-ups from all departments, external as well as Internal intermediaries involved Fc planning and ops : Planning FC capacity (Location wise) Preparing In warding plan Resolving CST cases Making products mapped and live Preparing daily/monthly inward reports and dashbord Planning inward plan for EMH sale Taking care of RPC, Liquidation of stock.
Stackforce AI infers this person is a Fintech professional with strong operational and sales management skills.
Location: Delhi, India
Experience: 12 yrs 9 mos
Skills
- Salesforce.com
- Data Management
Career Highlights
- Expert in Salesforce and data management.
- Proven track record in operations and seller services.
- Strong negotiation skills with a focus on pricing decisions.
Work Experience
Paytm
Junior Project Manager (3 yrs 1 mo)
Paytm Mall
Team Leader (9 yrs 7 mos)
IBM
Senior Associate (3 yrs 2 mos)
Education
BA - Bachelor of Arts at Mata Sundri College For Women