Richa Raj

Operations Associate

Bengaluru, Karnataka, India7 yrs 2 mos experience

Highly Stable

Key Highlights

Proven track record in team leadership and management.
Expertise in quality assurance and auditing in fashion content.
Strong decision-making skills driving process excellence.

Stackforce AI infers this person is a Quality Assurance and Team Management expert in the Fashion industry.

Contact

Skills

Core Skills

Team ManagementProject ManagementQuality AssuranceQuality Management

Other Skills

Business InsightsQuality Auditinggood communicationdata analiticsProblem SolvingTeam MotivationTime ManagementDecision-MakingCreative Problem Solvingquality controllerQuality ControlData ManagementFashion DesignFashion IllustrationApparel

About

Roles and Responsibilities -Team handling -Managing Vendor, advisor and TLs -Ensure that the content, attributes and images should be as per the guidelines provided. -Ensuring quality of the calls taken by advisors. -Sharing feedback on calls -Doing ATA of the QA calls -Taking decisions to improve quality and managing work flow -Handling vendor, connecting with QA and vendor TL to ensure work is on track -Decision making -Dashboard creation -Taking huddles to understand the challenges seems during work and taking next step on the same -Handling five processes currently and taking decisions related to that and having track of all five processes alone - Knowledge of fashion trends and must know about the attributes of the products. - Review the final content and suggest improvements as required. - Ensure that the PDP meets the required criteria like colour, categories, materials etc. - To co-ordinate with the buying and item master team for the running styles and to achieve the - High-quality standards. - To make an assurance that all the quality standards are followed with the help of the item master team.

Experience

7 yrs 2 mos

Total Experience

4 yrs 5 mos

Average Tenure

1 yr 8 mos

Current Experience

Navi

Process excellence- subject matter expert

Sep 2024 – Present · 1 yr 8 mos · Bangalore Urban, Karnataka, India · On-site

Started new journey with Navi as a SME- process excellence

Meesho

4 roles

Taxonomy QA-Team Lead

Nov 2020 – Present · 5 yrs 6 mos

Problem SolvingQuality Assurance

Team Lead- Activation

Mar 2019 – Present · 7 yrs 2 mos

I am currently working as a team leader in seller growth/success team. handling 50+ agents.

Business InsightsQuality Auditinggood communicationteam managementdata analiticsProblem Solving+6

Team Leader

Mar 2019 – Present · 7 yrs 2 mos

Problem Solving

Quality Auditor - Fashion Content

Mar 2019 – Jun 2022 · 3 yrs 3 mos

Problem Solving

Techtailors

Quality Assurance Specialist

Feb 2019 – Mar 2019 · 1 mo · Bengaluru, Karnataka, India

I use to handle data part and quality assurance of garments

Quality AssuranceQuality Auditinggood communicationteam managementdata analiticsquality controller+3

Padma fashions private limited

Assistant Fashion Designer Intern

Dec 2018 – Mar 2019 · 3 mos · Bangalore

Job Duties:
1. Study fashion trends and anticipate designs that will appeal to consumers
2. Decide on a theme for a collection
3. Sketch designs of clothing, footwear, and accessories
4. Use computer-aided design programs (CAD) to create designs
5. Visit manufacturers or trade shows to get fabric samples
6. Select fabrics, embellishments, colours, or style for each garment or accessory
7. Work with other designers or team members to create a prototype design
8. Present design ideas to the creative director or showcase them in fashion or trade shows
9. Market designs to clothing retailers or directly to consumers
10. Oversee the final production of their designs
11.Gathering Customers requirement Make presentation of few designs with all the details Design customize kurti / ethnic wear etc for the customer Wardrobe solutions for the corporate customer. 12. Taking orders Follow-up with the Tailoring Unit to ensure that the garments are ready for trial 13. Ensure garment is kept for trial. and follow upwith tailoring dept regarding the customer's order. 14. Ensure that the product is made as per design and to ensure customers satisfaction.
15. Managing expense reports and reimbursements •
16. Enter financial transactions into our internal databases •
17. Reconciling invoices •
18. Create and update expense reports •
19. Check spreadsheets for accuracy •
20. Maintain digital and physical financial records •
21. Issue invoices to customers and external partners, as needed