Muskan S.

Operations Associate

Delhi, India1 yr 10 mos experience

Key Highlights

Expert in building industry-relevant education curricula.
Proven track record in optimizing student onboarding processes.
Strong communicator with a focus on stakeholder engagement.

Stackforce AI infers this person is an Edtech professional with expertise in growth and operations.

Contact

Skills

Core Skills

SalesStakeholder ManagementProgram CoordinationQuantitative ResearchQualitative ResearchBusiness Analysis

Other Skills

Strategic CommunicationsOperations ManagementCustomer SuccessCommunication SkillsFinancial AnalysisQuality ManagementAnalytical SkillsFinancial ModelingFinancePhotographyVolunteeringMicrosoft ExcelLeadershipEnglishSitar

About

Curious, strategy-driven, and people-focused. I currently work in building industry-relevant education curricula, guiding students through complex decisions with clarity and empathy. My role has honed my communication, client engagement, and operational skills. I’m especially drawn to growth, partnerships, and big-picture problem solving, keen to explore opportunities that blend strategic thinking with impact.

Experience

Mesa school of business

Senior Associate- Growth & Operations

Oct 2025 – Present · 6 mos · Bengaluru · On-site

Spearheading admissions for undergraduate students and innovating the future of higher education in India- one cohort at a time.

SalesStakeholder ManagementStrategic CommunicationsOperations Management

Toddle - your teaching partner

Customer Success Manager

Jul 2025 – Oct 2025 · 3 mos · Remote

Eduamerica

Admissions Consultant

Jun 2024 – Jul 2025 · 1 yr 1 mo · New Delhi, Delhi, India · On-site

Owned end-to-end onboarding for over 500 students, ensuring seamless adoption of processes and tools.
Acted as the frontline contact for student queries, resolving issues through virtual sessions.
Optimized outreach strategies by extracting insights from student data, increasing application conversions by 15%.
Facilitated large-scale webinars for 1500+ participants, delivering clear presentations and platform demonstrations.

Program CoordinationStakeholder ManagementCustomer Success

Niti aayog

Research Intern

Feb 2023 – Feb 2024 · 1 yr · Delhi, India · On-site

Conducted financial and policy analysis across multiple datasets, identifying $200K in potential savings.
Designed and maintained a dashboard integrating 4 government data sources, improving reporting efficiency by 40%, parallel to campaign performance monitoring.
Produced weekly briefs and structured reports for stakeholders, mirroring post-campaign summaries and client-ready presentations.
Researched global trade policies and macroeconomic trends, honing skills in data synthesis and actionable insight generation.

Quantitative ResearchQualitative ResearchFinancial Analysis