Feb 2019 – Jun 2024 · 5 yrs 4 mos · Bengaluru, Karnataka, India

Feb 2016 – Feb 2019 · 3 yrs · Bengaluru, Karnataka, India

• Investigation of cases on complaints based on inputs from relevant stakeholders, driving the process of preparing an investigation in collaboration with legal and other stakeholders followed by implementation, communication of recommended actions and follow through upto closures including case recoding in systems.
• Facilitate & Manage various ER process like CAP, RIF, etc. by coaching & partnering with managers, leaders, legal, etc.
• Proactive interventions involving development of guidelines related to coaching Employees and Managers basis the case trends observed. Drive Manager Enablement with respect to various aspects of employee relations.
• Formulate action plans and provide necessary coaching to Managers for implementation post Employee pulse surveys and local dipsticks.
• Identify retention needs and collaborate with BPs & COEs in Developing Appropriate Retention Strategies.
• Coach, counsel, and educate managers at all three stages of the Adobe Check-In philosophy
• Providing analysis and insights to Employee Experience Team to support the development of the People Strategy, including formulation of engagement at team level.
• Coach and guide the generalist on queries revolving around processes and policies of the organization & Driving specific projects related to Employee Engagement & Relations for Adobe India.

May 2011 – Jan 2016 · 4 yrs 8 mos · Bengaluru, Karnataka, India

•  HR Partner for a business team size of 1800 employees from the Global Infrastructure Services (GIS) unit.
•  Employee Relations – Post recruitment till exit – Includes induction, Fresher Engagements, Drive Central initiatives, Employee Engagement, Performance Management, Career Growth Planning, Compensation & Benefits and Attrition Management.
•  Conducting both Wipro level and BU level induction.
•  Facilitating One-on-ones, Focus Group Discussions, Open House, Skip Meetings, NMA, MYPP for business including All Hands Meet, VOW, Succession Planning and other Engagement surveys for organization growth.
•  Partner with support teams such as recruitment, operations, and competency to explore training and career growth opportunities for employees.
•  Monitoring and facilitating compensation reviews and salary revisions including bonus role outs, shift allowance and other reward programs.
•  Conducting workshops, monitoring quality and drive completion of Appraisals during confirmatory, interim and annual cycles.
•  Formulation of R&Rs and drive fun and sports initiatives for the BU. Instrumental in rolling out the online R&R nomination process for GIS-AHM.
•  Focus on attrition and drive control, formulation and implementation of retention strategies by partnering with business to ensure business growth and success.

Aug 2010 – May 2011 · 9 mos · Bangalore

• Job Profile:
•  Work and partner with business for a team size of 500 employees for the ACCBS team.
•  Monitoring employee database post recruitment till exit.
•  New Joiners Orientation, Employee Relation (Attrition, Employee Engagement, Central Initiatives, Performance Management, and Disciplinary Issues)
•  Facilitating Performance Management including Annual Review Discussion, Normalization, Career Planning and Forced Attrition.
•  Attrition – Focus and drive attrition control, formulation and implementation of retention strategies, and partner with business to ensure business growth and success.
•  Facilitating Focus Group Discussions, Open House, Skip Meetings and Engagement surveys for organization growth.
•  Partner with shared services team (recruitment, quality operations & training) on scope of improvement and drive initiatives towards organization culture building.
•  Compensation – Monitoring salary revisions, shift allowance, extra day payouts, joining bonus and LOP inputs for the team.
•  Driving Central Initiatives such as BPO Top Talent, Celebrating Performance and other Rewards and Recognition centrally across ACCBS.

Jul 2007 – Jul 2010 · 3 yrs

• Employee Relations Executive-Talent Engagement & Development

Jul 2007 – Jan 2010 · 2 yrs 6 mos

• Monitoring the employee database for the Team using SAP 7.0 (in brief handling employees' records) for the BU.
• Reports - Attrition, Attendance, Shift allowance, Profile and other reports.
• Work and partner with the shared services team in the areas of operations, training and staffing.
• Performance Management: Facilitating performance management through appraisals and WLQ, Career Planning, Attrition Control.
• Participating in compensation reviews & handling the annual hike (MSI), Bonus and Progression exercises for the team.
• Employee Relations - Handling day-to-day HR activities and driving HR initiatives as the business HR. (ex: leave/ Transfer-Relocation/benefits/passport/ visa approvals/shift allowance processing etc).
• Exit process: Processing resignations & handling exit procedures
• Initiatives towards culture building in the organization & fun activities for employee invigoration.
• Facilitate the quarterly Global Team meet, Skips, one-on one and group meetings.
• Consult with Group HR and employees on human resource related issues and policies (One on Ones and Group Activities).
• Other HR initiatives : Formulation of rewards and recognition programs, retention strategies and other softer HR initiatives.
• Involvement in Event Management for the organization.
• Trainings attended:
• Corporate Training on Business Communication and Customer Orientation Program
• Corporate Training on SAP Implementation on HR Perspective.
• Performance Appraisal Workshop & its updations.
• Compensation & Benefits.