Hope Catto

Operations Associate

San Antonio, Texas, United States8 yrs 2 mos experience

Highly Stable

Key Highlights

Strong background in customer service and teaching.
Proficient in organizational behavior and management.
Experienced in training and onboarding new employees.

Stackforce AI infers this person is a Customer Service and Administrative professional with a focus on Education and Benefits Administration.

Contact

Skills

Other Skills

Putting the Customer FirstOrganizational BehaviorArts AdministrationMicrosoft OfficeTreasurersNew Hire TrainingPresentationsKeyword ResearchArt EducationEmployee BenefitsAT&T ConnectGreeting CustomersCash HandlingWaiting TablesEntrepreneurial Organizations

About

Currently looking for a remote job and am open to learn more about new experiences/opportunities! I currently hold a Bachelors in Business Administration (Management) and two Associate Degrees (Teaching & Business Administration). Some of my skills include: Customer Service, Teaching/Coaching, Organization, Attention to Detail and Time Management.

Experience

8 yrs 2 mos

Total Experience

1 yr 2 mos

Average Tenure

Current Experience

Boon-chapman benefits administration

2 roles

Eligibility Specialist

Promoted

Sep 2022 – Apr 2026 · 3 yrs 7 mos

Ensure all our clients employees information is updated and current in the system for health insurance, check and send out client bills each month.

Enrollment Specialist

Sep 2021 – Sep 2022 · 1 yr

Ensure all employee information is updated and current in the health insurance benefits carrier portals for the clients employees’.

Ulta beauty

2 roles

Lead Cashier

Jun 2021 – Sep 2021 · 3 mos

Beauty Advisor

Apr 2021 – Jun 2021 · 2 mos

Assist customers by answering their questions about products, needs and showing them where products are located. Help customers find the perfect product for their desired goals. Maintain, organize and replenish the cash-wrap area and the grab-and-go items upfront. Train new employees and help guide and improve performance of coworkers at the register.

Seeking hr

Office Assistant

Dec 2020 – Mar 2021 · 3 mos · San Antonio, Texas, United States

Assisted with recruiting, DOL Audits, input times into QuickBooks.

Neisd

Instructional Assistant

Feb 2020 – Jan 2021 · 11 mos · San Antonio, Texas, United States

Northeast independent school district-wilshire elementary

Instructional Assistant

Feb 2020 – Jan 2021 · 11 mos

Assist Teachers with behavior management during class, help with projects and assignments, pull students out for small group or one on ones, cafeteria duty, and teach an art lesson to Pre-K and Kindergarten. Assisted the Assistant Principal with coming up with ideas, putting together and organizing events for the teachers and staff.

Prime communications

Sales representative

Sep 2019 – Feb 2020 · 5 mos · Floresville, Texas, United States

Prime communications- at&t

Sales Consultant

Sep 2019 – Feb 2020 · 5 mos

Open and close the store and register, greet customers, assist customers with problems with their accounts, help lower bills, find the perfect device for their needs, and assist them with the set up of their new device.

Spring mobile

Sales Representative

Jun 2018 – Jan 2019 · 7 mos · Floresville, Texas, United States

Springmobile- at&t

Sales Consultant

Jun 2018 – Jan 2019 · 7 mos

Open and close the store and register, greet customers, assist customers with problems with their accounts, help lower bills, find the perfect device for their needs, and assist them with the set up of their new device.

Capparelli’s italian restaurant

3 roles

Server

Feb 2018 – Jun 2018 · 4 mos

Server

Sep 2017 – Feb 2018 · 5 mos

Server

Jan 2017 – Sep 2017 · 8 mos

Open and close the restaurant and register, greet customers, answer the phone and take ToGo orders, serve drinks and meals to customers, check out customers at the register, and close the register at the end of the shift.