May 2024 – Apr 2025 · 11 mos · Chennai, Tamil Nadu, India · On-site

• Monitoring 24/7 the customer network using IBMQradar SIEM Tools.
• Collecting the logs of all the network devices and analyzing the logs to find suspicious activities.
• Creating and Analyzing daily, weekly, and monthly reports and Dashboards.
• Looking over the various alerts like IPS, IDS, Antivirus, servers, firewall, Proxy, Email servers, etc.
• Raising true positive incidents to the respective team for further action.
• Escalating the incidents to L2 and L3 teams based on the severity of the incidents.
• Knowledge of the IT network structure and network devices.
• Knowledge of Network and security devices.
• Knowledge of open threat intelligence like Virus Total, Cisco Talos intelligence MX Toolbox, IP void, etc.
• Contacting the customers directly in case of high-priority incidents and helping the customer in the process
• of mitigating the attacks.
• Investigate malicious phishing emails, domains, and IPs using Open-Source tools and recommend proper
• blocking based on analysis.
• Knowledge of ticketing tools like ServiceNow.
• Phishing email analysis.
• Malware Analysis.
• Cyber kill chain
• IOC data feed

Mar 2023 – Dec 2023 · 9 mos · Bengaluru, Karnataka, India · Hybrid

• Monitoring 24/7 the customer network using ArcSight and Splunk SIEM tools.
• Collecting the logs of all the network devices and analyzing the logs to find suspicious activities.
• Creating and Analyzing daily, weekly, and monthly reports and Dashboards.
• Looking over the various alerts like IPS, IDS, Antivirus, servers, firewall, Proxy, Email servers, etc.
• Raising true positive incidents to the respective team for further action.
• Escalating the incidents to L2 and L3 teams based on the severity of the incidents.
• Knowledge of the IT network structure and network devices.
• Knowledge of Network and security devices.
• Knowledge of open threat intelligence like Virus Total, Cisco Talos intelligence MX Toolbox, IP void, etc.
• Contacting the customers directly in case of high-priority incidents and helping the customer in the process
• of mitigating the attacks.
• Investigate malicious phishing emails, domains, and IPs using Open-Source tools and recommend proper
• blocking based on analysis.
• Knowledge of ticketing tools like ServiceNow.
• Phishing email analysis.
• Malware Analysis.
• Cyber kill chain
• IOC data feed
• EDR Crowdstrike threat detection and response

Dec 2020 – Dec 2022 · 2 yrs · Bengaluru, Karnataka, India · Remote

• Managing the Amazon sellers account
• Product Listings Optimization: Keyword research, compelling descriptions, and image management.
• Inventory Management: Preventing stockouts and overstocks, coordinating with the supply chain.
• Advertising and Promotion: Creating and managing Amazon ad campaigns for sales and ROI optimization.
• Performance Analysis: Analyzing sales metrics for data-driven decision-making.
• Customer Service and Feedback Management: Addressing inquiries, managing reviews, and improving customer satisfaction.
• Competitor Analysis: Monitoring competitors to adjust strategies and stay competitive.
• Compliance and Policies: Ensuring adherence to Amazon's rules and regulations.
• Training and Skill Development: Staying updated on Amazon tools and features, potentially training others.

Sep 2018 – Aug 2019 · 11 mos · Mysore, Karnataka, India · On-site

• I'm able to execute and supervise the operations, Petroleum Logistics management, maintenance, Human resource coordination, Vendor management, fire drill & DCMP, Internal safety audit according to OISD (Oil Industry Safety Directorate).