Nov 2019 – Apr 2024 · 4 yrs 5 mos

• ∙ Drive the sale, design, and support of Catalyst SD-WAN and SASE/SSE solutions, optimizing complex environments through advanced proprietary and open standards technologies, including utilization of routing protocols (BGP, OSPF, OMP), security services including SSE: ZTNA, SWG, CASB, DLP, and DNS security; IPsec/GRE tunneling, segmentation, zone-based firewalling, IPS/IDS, malware sandboxing; SAAS, Multi-Cloud, and SDCI integrations; Application-Aware Routing, intelligent traffic steering, micro-segmentation, and traffic analytics.
• ∙ Lead technical presentations, demonstrations, and POVs/POCs communicating the value and operation of Catalyst SD-WAN and Cisco SASE technologies
• ∙ Stay abreast of cloud integration technologies and SASE solutions, including proficiency with AWS, Azure, GCP, Equinix, MS 365, Umbrella, Zscaler, and Prisma Access.
• ∙ Collaboratively develop and implement strategic sales plans with aligned sales professionals to meet and exceed shared sales targets; engage in partnerships to design and implement customer-focused solutions.
• ∙ Consistently exceeding sales goals streamlining the pre-sales process for five regions and 30+ account team members.
• ∙ Demonstrate comprehensive configuration expertise with Cisco platforms (8ks, 4ks, vEdges, virtual platforms) for SD-WAN integration and operations.
• ∙ Maintain in-depth knowledge of Cisco product integrations: Meraki MX, Catalyst/DNA Center, Thousand Eyes, Umbrella, ISE, Splunk, DUO alongside competitive SD-WAN and SASE offerings.

Apr 2008 – Nov 2019 · 11 yrs 7 mos

• ∙ Provided customer-focused technical sales, delivering technical information and guidance for the design and implementation of Cisco solutions, including Enterprise Networking (route/switch/wireless), Software Defined Access, SD-WAN, IWAN/DMVPN, Security: secure access, endpoint security (AnyConnect/Cisco Secure Client, DUO), Firepower Services/ NGFW/IPS/Malware protection, Umbrella DNS Security and ISE; Campus and Data Center Switching, and ACI.
• ∙ Operated in a high-volume, partner-led sales environment, collaborating with account managers on geographically named accounts across various industry verticals.
• ∙ Demonstrated solutions and worked on POCs and POVs, leveraging resources such as demo labs, including dCloud, DNA/Catalyst Center, vManage, ISE, Prime Infrastructure, and Meraki Dashboard.
• ∙ Liaised with Cisco and partner account teams, utilizing additional resources, including product specialists and business unit representatives, to close sales and support customers.
• ∙ Directed customer events with unified access and collaboration solutions, developing standalone lab guides and GoldLab material for customer and partner access to promote new Cisco products and features.
• ∙ Promoted to Technical Solutions Architect for successfully scaling SD-WAN solutions (Viptela) and driving sales in Meraki and Viptela, surpassing customer and account team needs.
• ∙ Exceeded sales goals by over 100% within the first three years of transitioning from a Voice and Collaboration specialist to an Enterprise Networking and Data Center switching expert, showcasing my ability to quickly adapt and learn new products, solutions, and technologies.
• ∙ Recognized as a Cisco SD-WAN Champion from 2017 to 2019, a Meraki Champion from 2013 to 2019, and an IWAN Evangelist from 2014 to 2017.

Oct 2004 – Apr 2008 · 3 yrs 6 mos

• Manage pre and post-sales technical support ranging from one-off single implementation projects to multi-year contracts comprising of multiple products and services
• Identify, design, and sell bespoke network solutions to customers articulating the technical and commercial benefits of proposed solutions. Solutions include: MPLS VPNs, IPT, IP contact center, inbound/outbound voice services, application performance management, IPSec VPNs, Internet services, security services (managed firewalls, IDS/IPS, etc.)
• Deliver technical and non-technical presentations to both technical and executive audiences
• Establish and cultivate relationships with technical decision makers in assigned accounts
• Support Post Sales Service Assurance issues when faults arise
• Mentor Sales Engineers and Associate Sales Engineers

Jan 2002 – Jan 2003 · 1 yr

• Functioned in pre-sales capacity to convey practice areas & qualify technical details for projects
• Designed solutions for enterprise networks; technologies implemented included FR, ATM, MPLS, ip routing, VLANs/Trunking