Oct 2019 – Feb 2025 · 5 yrs 4 mos · New Delhi, Delhi, India

• In October 2019, when my contractual position at Technip FMC was eliminated, I transitioned into freelance work, providing private tuition to 20 young students to sustain my livelihood. Alongside this, I took on full-time parenting for my newborn daughter and devoted time to supporting my wife through her health concerns. This phase, though challenging, helped me develop resilience, adaptability, and valuable life skills.
• During my job search, I reached out to Manisha Chakraborty Acharya and Animesh Das on LinkedIn, hoping for guidance. What I received in return was far beyond my expectations. They didn’t just offer advice—they made my job search their personal mission.
• Manisha was more than just a connection; she became a mentor, a guiding force—almost like an elder sister. She constantly reminded me that I deserved more than what I was settling for and pushed me to aim higher. She went above and beyond, leveraging all her connections to support my journey. Her belief in me never wavered, and I can’t thank her enough for that.
• Animesh played an equally significant role, providing encouragement, insights, and referrals that made a real difference. His support, along with Manisha’s, was instrumental in keeping me motivated and moving forward.
• Beyond them, I am deeply grateful to all my LinkedIn connections who helped me with referrals. This job search would not have been successful without each one of you who believed in me, shared opportunities, and extended your support.
• What I am today is because of all of you, and I will always be thankful for your kindness and generosity.

Jul 2016 – Oct 2019 · 3 yrs 3 mos

• Responsibilities:
• Preparing Accounts Receivable activities like billing, cash applications & allocation of payments for France entities.
• Invoice processing of various types portfolios such as Man-hours, Secondment, Lump sum, Project Cost registration, instant invoices etc.
• Uploading all created Invoices on client portal along with all supporting documents.
• Cash collection activity, fulfilling overdue invoices with the affiliates.
• Preparing weekly and monthly dashboards.
• Preparing month end reporting’s after invoicing and bank transactions are closed for the period.
• Preparing open AR report and get it approved with Local Finance Controller for collection and prepare the summary report for total amount collected quarterly basis.
• Performing Interco reconciliation with AP counter parts as per balance showing in their books.
• Preparing the Schedule A (details of all the unpaid invoices issued till date), Schedule B (details of invoice issued for current year), and Schedule C (accrual details posted current quarter), and send to respective clients for their comments on all the items and resolve disputes.
• Preparing accrual details and take the necessary approval for Controllership and book accordingly.
• Proposing the write off for invoices open more than a year for dormant/ inactive Interco entities and book after getting approve from Finance Director.
• Performing quarter close activities and prepare reports post the closing like Balance sheet reconciliations.
• Performing collection activity for overdue invoices which includes regular follow up with the customer and maintaining tracker for the same.
• Training new joiners about the company and the software we us

Jul 2016 – Oct 2019 · 3 yrs 3 mos

• 1.Billing: Processing invoices for Lump-Sum, Reimbursable Orders for both Internal & External Customers received via email/sharepoint and booking invoices post relevant approvals and perform invoice delivery on same day basis. 2.Accruals: Booking of Accruals in ERP & monitoring for its timely reversal in the next month 3.Quality & SLA:-Maintaining 100% Quality of the Invoices with the SLAs agreed with the Client 4.Queries:Resolving all client billing queries and sending customer statements on time. 5.SOX Audit: Interacting with the internal & statutory Auditors on requirement basis 6.Archiving of Invoices:Saving of all issued invoices copies including their attached back ups in client drive. 7.Tracker Updation:Updating the AR tracker with the details of invoices issued on a daily basis and reporting weekly. 8.SOP :Preparing process related SOPs and getting them signed off from the Client. 9.Intercompany Reconciliation: Responding to the intercompany queries sent by the client

Aug 2014 – Oct 2014 · 2 mos · Gurugram, Haryana, India · On-site

• Managed end-to-end collections process, including invoice tracking, follow-ups, and escalation of overdue accounts.
• Collaborated with clients to resolve billing discrepancies, ensuring prompt payment and reducing aged debt.
• Implemented collection strategies that improved DSO (Days Sales Outstanding)

Oct 2011 – Jan 2014 · 2 yrs 3 mos · Gurugram, Haryana, India · On-site

• 1.Properly maintaining Customer details and Credit Information
• 2.Billing the Customers for Quick payments
• 3.Preparing Invoices,Credit Memo,Debit Memo and doing Cash Applications in Oracle Version 11i
• 4.Applying the Invoices to Open Receipts
• 5.Identifying the Unapplied receipts,Unapplied Payments,Unidentified payments,Unidentified receipts and linking it to a Customer or Invoice
• 6.Developing and maintaining age receivables schedules
• 7.Regularly review age receivables and monthly customer statements
• 8.Implementing Policies to ensure timely and efficient Collection of Outstanding Amounts such as sending e-mails,making follow up phone calls or setting reminders

Aug 2010 – Sep 2011 · 1 yr 1 mo · Gurugram, Haryana, India

• 1.Worked for SBI Credit Cards Operations
• 2.Handling the Queries & Complaints of Credit Cards Customers by E-mail
• 3.Resolving the Escalations of the Customers
• 4.Coordinating & interacting with the Customers for resolving queries
• 5.Involved in reporting and sending daily MIS reports to the Superiors of the
• Cases resolved

Mar 2010 – Aug 2010 · 5 mos · Delhi, India

• Working in Reliance web world as Customer Care Associate