Mansi T. — Operations Associate
Being deeply committed to the field of customer service and living maps, I am dedicated to offering unparalleled assistance to clients while navigating through the ever-evolving landscape of their needs. Possessing a profound understanding of the intricate intricacies of customer care, I thrive in devising customized solutions that guarantee utmost satisfaction. My proficiency lies in deciphering the living map of client preferences and expectations, enabling me to proactively anticipate their needs and provide exceptional service at every interaction. Driven by a relentless pursuit of excellence and a fervent desire to exceed expectations, I am constantly striving to enhance the customer journey and forge innovative pathways towards success
Stackforce AI infers this person is a Customer Service Management expert with a focus on enhancing client experiences.
Location: Noida, Uttar Pradesh, India
Experience: 9 yrs
Skills
- Customer Service Management
- Customer Service Operations
Career Highlights
- Expert in customer service and living maps.
- Proven track record in enhancing customer satisfaction.
- Strong leadership skills in managing diverse teams.
Work Experience
airtel
Operations Manager (2 yrs)
Uber
Team Manager (9 mos)
Conneqt Business Solutions Limited
Group Team Leader (1 yr 8 mos)
Tech Mahindra Business Process Services
Customer Service Team Lead (3 yrs 5 mos)
Customer Service Associate (1 yr 2 mos)
Education
Master of Business Administration - MBA at Subharti University
