Amrita Korra..

Operations Associate

Visakhapatnam, Andhra Pradesh, India2 yrs 5 mos experience

Key Highlights

  • Strong leadership in high-volume service environments.
  • Proven ability to enhance team performance.
  • Passionate about social good and volunteering.
Stackforce AI infers this person is a Customer Experience Specialist with a focus on B2C service environments.

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Skills

Core Skills

Customer ExperienceDue Diligence

Other Skills

Employee TrainingCustomer Due Diligence (CDD)Quality AuditingCustomer ServiceRisk AssessmentAnti-Money LaunderingOracle DatabaseRDBMSSQLInterpersonal SkillsCommunicationDatabase Management System (DBMS)KYC Verification

About

I was born in Vizag, which is also called the city of destiny. I graduated from Andhra University College of Engineering in the year 2022. I am a music lover and love to sing. I am super desi when it comes to Tollywood. I volunteer regularly and am passionate about social good, and I worked as a member of Kalam’s foundation in Hyderabad. Customer support professional with strong leadership and training experience in high-volume service environments. Proven ability to lead knowledge transfer initiatives, onboard new hires, and improve team performance through structured coaching and process guidance. Skilled in customer resolution, escalation handling, compliance verification, root-cause analysis, and quality monitoring. Recognized for maintaining high CSAT, driving process improvements, and successfully training team members to consistently meet performance and quality standards... a small story of my life :-)

Experience

2 yrs 5 mos
Total Experience
1 yr 2 mos
Average Tenure
0 mo
Current Experience

Wise

Specialist

Apr 2026Present · 0 mo · Hyderabad · On-site

Zomato

Associate

Jan 2025Apr 2026 · 1 yr 3 mos · Hyderabad, Telangana, India · On-site

  • Passionate about delivering seamless food experiences, I work at the intersection of user satisfaction and operational efficiency. At Zomato, my role involves resolving real-time issues, enhancing customer journeys, and ensuring that every interaction reflects our commitment to excellence. I thrive in high-pressure environments, think on my feet, and collaborate cross-functionally to turn challenges into solutions — all to keep our users happy and engaged.
Customer ExperienceEmployee Training

Virtusa

Analyst

Nov 2024Dec 2024 · 1 mo · Hyderabad

Federal bank

Relationship Manager

Sep 2023Nov 2024 · 1 yr 2 mos · India

Due DiligenceCustomer Due Diligence (CDD)

Education

Andhra University

Bachelor of Technology - BTech — Metallurgical Engineering

Jul 2018Aug 2022

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