Kamakshi Sharma — Director of Engineering
Experienced CSM leader with a demonstrated history of working in the information technology and services industry. Skilled in Integration, Vendor Management, Pre-sales, Customer Relationship Management (CRM), and Business Analysis. Strong IT professional post graduated from PTU.Highly focused, goal-oriented, and dedicated professional with over 6+ years experience in Business Development, Account Management, Client Servicing and Service Delivery Key areas of expertise include Customer Support, Corporate Communications, Human Resource and Business Development. Key Account Management and hands on experience in quality assurance and achieving total client satisfaction through adherence to service quality standards and norms. Productive Team handling by identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation and achievement amongst team members. Multi-tasking on several projects, Recruitment, Training, People Management, Employee Relations, resolving conflicts, grievance handling, mentoring team members and possess excellent decision making ability. I reflect a varied personality including ambition, and the qualities of generosity and thoughtfulness. I am also a well determined and vigorous individual, yet pleasantly calm. I encourage fighting for what you desire and believe in. I am motivated by my love for learning and succeeding as I strive to become an outstanding and successful man, with the definitive goal of becoming a good human. Through my passion for learning people management, I have embraced a fanatical interest in psychology, and so have participated in multiple public speaking events. Apart from the above, I have kept a keen interest in gaming and enjoy reading, writing short stories , and most importantly spending time with my loved ones and fur babies. Success Mantra: The highest form of self-confidence is believing in your ability to learn! Pro Tip: Always celebrate no matter how small your achievement is, once you get a habit of celebrating you can't stop achieving!
Stackforce AI infers this person is a SaaS and IT services expert with a focus on client acquisition and relationship management.
Location: New Delhi, Delhi, India
Experience: 12 yrs 7 mos
Skills
- Customer Relationship Management (crm)
- Business Analysis
- Sales Management
- Customer Engagement
Career Highlights
- Over 6 years of experience in client servicing
- Expert in global client acquisition strategies
- Strong background in consultative selling and relationship management
Work Experience
NR Consulting
Director of Global CSM/Fortune 500 Client Acquisition (1 yr 9 mos)
Quess Corp Limited
General Manager (3 yrs)
IDC Technologies, Inc.
Senior Manager(Global Accounts) (3 yrs 9 mos)
Microsoft
Sr Manager It Services (11 mos)
Senior Specialist (11 mos)
HCL Technologies
Technical Support Analyst (2 yrs 3 mos)
Education
International Business/Trade/Commerce at Tagore public school