Kamakshi Sharma

Director of Engineering

New Delhi, Delhi, India12 yrs 7 mos experience
Highly Stable

Key Highlights

  • Over 6 years of experience in client servicing
  • Expert in global client acquisition strategies
  • Strong background in consultative selling and relationship management
Stackforce AI infers this person is a SaaS and IT services expert with a focus on client acquisition and relationship management.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Business AnalysisSales ManagementCustomer Engagement

Other Skills

Operations ManagementIT SalesGlobal SourcingConsultative SellingRelationship DevelopmentDirect SalesLead QualificationIntegrationVendor ManagementPre-salesManagement Information Systems (MIS)Contract NegotiationTechnical DocumentationProject ManagementTeam Management

About

Experienced CSM leader with a demonstrated history of working in the information technology and services industry. Skilled in Integration, Vendor Management, Pre-sales, Customer Relationship Management (CRM), and Business Analysis. Strong IT professional post graduated from PTU.Highly focused, goal-oriented, and dedicated professional with over 6+ years experience in Business Development, Account Management, Client Servicing and Service Delivery Key areas of expertise include Customer Support, Corporate Communications, Human Resource and Business Development. Key Account Management and hands on experience in quality assurance and achieving total client satisfaction through adherence to service quality standards and norms. Productive Team handling by identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation and achievement amongst team members. Multi-tasking on several projects, Recruitment, Training, People Management, Employee Relations, resolving conflicts, grievance handling, mentoring team members and possess excellent decision making ability. I reflect a varied personality including ambition, and the qualities of generosity and thoughtfulness. I am also a well determined and vigorous individual, yet pleasantly calm. I encourage fighting for what you desire and believe in. I am motivated by my love for learning and succeeding as I strive to become an outstanding and successful man, with the definitive goal of becoming a good human. Through my passion for learning people management, I have embraced a fanatical interest in psychology, and so have participated in multiple public speaking events. Apart from the above, I have kept a keen interest in gaming and enjoy reading, writing short stories , and most importantly spending time with my loved ones and fur babies. Success Mantra: The highest form of self-confidence is believing in your ability to learn! Pro Tip: Always celebrate no matter how small your achievement is, once you get a habit of celebrating you can't stop achieving!

Experience

12 yrs 7 mos
Total Experience
2 yrs 2 mos
Average Tenure
1 yr 9 mos
Current Experience

Nr consulting

Director of Global CSM/Fortune 500 Client Acquisition

Aug 2024Present · 1 yr 9 mos

  • Global Client Acquisition )/CSM Leader/MSP/RPO/CONTINGENT/PERM/MS/Enterprise Market/Global Operations/Ex Googler/Ex Microsoft/Ex Quess Corp
Operations ManagementSales ManagementIT SalesGlobal SourcingCustomer Relationship Management (CRM)Business Analysis

Quess corp limited

General Manager

Jul 2021Jul 2024 · 3 yrs · India

Consultative SellingRelationship DevelopmentDirect SalesLead QualificationSales ManagementCustomer Engagement

Idc technologies, inc.

Senior Manager(Global Accounts)

Sep 2017Jun 2021 · 3 yrs 9 mos · Global

Consultative SellingRelationship DevelopmentDirect SalesLead QualificationSales ManagementCustomer Engagement

Microsoft

Sr Manager It Services

Oct 2016Sep 2017 · 11 mos · Gurgaon, Haryana, India

  • SAM specialist Microsoft SMB
Consultative SellingRelationship DevelopmentDirect SalesLead QualificationSales ManagementCustomer Engagement

Google

Senior Specialist

Nov 2015Oct 2016 · 11 mos · Gurgaon, Haryana, India

  • Google GMB specialist
Consultative SellingRelationship DevelopmentDirect SalesLead QualificationSales ManagementCustomer Engagement

Hcl technologies

Technical Support Analyst

Aug 2013Nov 2015 · 2 yrs 3 mos · Noida Area, India

  • Worked for British Telecom
Consultative SellingRelationship DevelopmentDirect SalesLead QualificationSales ManagementCustomer Engagement

Education

Tagore public school

International Business/Trade/Commerce

Jan 1996Jan 2007

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