SUNNY NISCHAL

Operations Associate

Gurugram, Haryana, India8 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 5 years in Customer Service and backend operations.
Currently a Senior SPS at Amazon.
Experience with leading customer support initiatives.

Stackforce AI infers this person is a Customer Service and Operations Specialist with a focus on backend processes.

Contact

Skills

Core Skills

Customer ServiceBack-end Operations

Other Skills

Back Office OperationsTechnical SupportTelecommunicationsMicrosoft AccessEnglishCoachingTelevisionPunjabiFile ManagementProblem SolvingMicrosoft WordMacBrowsersMicrosoft ExcelCustomer Support

About

5+ years of experience in Customer Service and backend operations. Currently working with Amazon

Experience

8 yrs 4 mos

Total Experience

2 yrs 9 mos

Average Tenure

5 yrs 1 mo

Current Experience

Amazon

Senior SPS Amazon

Mar 2021 – Present · 5 yrs 1 mo · Gurugram, Haryana, India

Back Office OperationsBack-end OperationsCustomer ServiceTechnical Support

Airbnb

Subject Matter Expert

Nov 2017 – Jan 2019 · 1 yr 2 mos

Bt

Associate

Oct 2015 – Nov 2017 · 2 yrs 1 mo

Education

Kurukshetra University

Master of Computer Applications - MCA — Computer Science

Jan 2006 – Jan 2009

Kurukshetra University

B.SC — Electronics

Jan 2003 – Jan 2006

C.B.S.E

- XII — Non medical

Jan 2003 – Present

Bhiwani Board

X — General Studies

Jan 2001 – Present

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