Jan 2023 – Dec 2024 · 1 yr 11 mos · San Francisco, California, United States

Apr 2018 – Jan 2023 · 4 yrs 9 mos · San Francisco

Aug 2007 – Aug 2017 · 10 yrs

• Responsible for 11 stores, 210 Team Members, and 1.4 Billion in deposits
• Responsible for leading and coaching to the management pyramid in all 11 locations
• Ensure we deliver exemplary customer experience at all store locations to maximize customer retention and sales opportunities
• Develops leadership and creates a culture of inclusiveness, resulting in a highly engaged and diverse workforce
• Implements and maintains security controls and ensures compliance within the framework of Wells Fargo standards, policies and procedures
• Develops and implements the market strategy within our consumer and business lines
• Manages the relationship with critical business partners to ensure we meet all of the financial needs of our customers
• Works with Learning & Development in facilitating sales and service leadership skills for managers and bankers
• Actively participates and represents Wells Fargo in various community events

May 2003 – Aug 2007 · 4 yrs 3 mos

• Responsible for 20 stores.
• Served as a consultant to the stores in the area of sales, service and operations with the goal of helping them meet performance goals while maintaining compliance with corporate policies and control standards.

Dec 2000 – May 2003 · 2 yrs 5 mos