Aug 2023 – Present · 2 yrs 9 mos · New York, United States · Remote

• 🟣 Designed DEI strategies, programming, internal comms, and ERG management frameworks, aligning with organizational goals to foster inclusion.
• 🟣 Led DEI training sessions and workshops for HR Teams, ERGs, and leaders, enhancing inclusive leadership and workplace culture.
• 🟣 Audited recruitment, onboarding, HR, promotion, pay, and leadership practices, addressing gaps in accessibility and equity.
• 🟣 Used data analysis of recruitment metrics, offboarding trends, and culture surveys to create equitable systems, processes, and policies that drive measurable impact.
• 🟣 Redesigned recruiting, hiring, and onboarding processes to prioritize equity, resulting in improved candidate satisfaction, diverse pipelines, and streamlined HR operations.
• 🟣 Trained AI models to identify bias and stereotypes, ensuring ethical outcomes in machine learning systems.
• 🟣 Facilitated Leadership Training Programs enhancing participants' skills and performance.
• 🟣 Provided L&D support by updating training curricula, designing training materials, developing interactive training exercises, and refining program structures to enhance learning outcomes.
• 🟣 Developed inclusive recruitment training programs, increasing outreach effectiveness.
• 🟣 Collaborated on brand partnerships to amplify thought leadership.
• 🟣 Provided 1:1 and group coaching to talent and leaders, empowering career advancement.
• SELECTED CLIENTS
• Grammarly, Fiverr, Mindbody + ClassPass, Clari, Clever, Mythical, Velir, Seramount, EAB, The One Club, The Martin Agency, Pearson Languages, Beckman Coulter, and more.
• READY TO COLLABORATE?
• 📩 DM me to discuss how we can work together!

Jun 2021 – Jul 2023 · 2 yrs 1 mo

• 🟣 Designed and executed a multi-year DEI and Talent Ops strategic plan to build a diverse, equitable, and accessible workplace, aligning with global and regional business goals.
• 🟣 Revamped all global Talent Acquisition processes, designing, creating, and executing a comprehensive new strategy at a global scale to embed accessibility, equity, and inclusion into every aspect of hiring.
• 🟣 Developed and implemented three ongoing training programs to operationalize the new strategy: an “Equitable Hiring” program for recruiters, a tailored training for hiring managers, and a company-wide program for 2,000+ employees.
• 🟣 Led global inclusion, equity, and accessibility initiatives and strategies with multicultural expertise, ensuring alignment with regional and global needs.
• 🟣 Created data-driven DEI strategies by analyzing recruitment metrics, employee data, and internal processes, driving impactful organizational changes.
• 🟣 Directed global DEI and Recruitment Operations initiatives, leading strategy, system optimization, and partnerships to drive equitable talent acquisition practices across all regions.
• 🟣 Identified and addressed systemic biases within legacy processes and policies, implementing practical solutions to improve equity and accountability.
• 🟣 Moderated training sessions on anti-racism, inclusive language, and accessibility, equipping employees with actionable tools to create more inclusive workplaces.
• 🟣 Selected, audited, and implemented new HR technologies while designing and rolling out global processes and systems to ensure seamless adoption and maximize the impact of these tools.
• 🟣 Collaborated across departments, including HR, Legal, Finance, and Executive Leadership, to operationalize new systems that elevated organizational ED&I awareness and commitment.
• 🟣 Managed, mentored, and coached a team of Operations Professionals, fostering their growth and enhancing team performance.

May 2021 – Apr 2023 · 1 yr 11 mos

• 🟣 Planned and executed DEI global and regional programs, events, training sessions, and initiatives, managing operations, logistics, budget planning, and communication strategies to maximize engagement and impact.
• 🟣 Provided cultural, intersectional, and linguistic counsel to support client work and ED&I strategies, ensuring inclusive representation and impactful outcomes.
• 🟣 Led resource and budget planning to ensure efficient allocation and sustainability of ERG initiatives.
• 🟣 Directed subcommittees, volunteers, partners, and vendors, providing oversight and fostering collaboration to achieve strategic goals.
• 🟣 Created and nurtured safe spaces for community building and personal development, empowering members and allies to connect and grow.
• 🟣 Advised on membership growth, retention, and engagement strategies, driving the health and sustainability of the ERG community.
• 🟣 Offered ongoing coaching and guidance to ERG leaders, leadership teams, client teams, and talent teams, enhancing alignment and capacity-building efforts.
• 🟣 Operationalized strategic initiatives and managed external partnerships to strengthen the ERG’s influence and resources.
• 🟣 Facilitated training and educational sessions on anti-racism, Latinidad, and inclusive language, fostering cultural competence and awareness.

Nov 2020 – Jun 2021 · 7 mos

• 🟣 Built a global sourcing platform featuring 1,000+ diversity recruiting sources and strategies, empowering recruiters and hiring managers to attract underrepresented talent.
• 🟣 Consulted across departments, including HR, Finance, Legal, Culture, and Executive Leadership, to operationalize initiatives that elevated ED&I awareness and commitment.
• 🟣 Designed and implemented DEI-focused hiring programs, embedding equity and inclusion into recruitment strategies at all stages.
• 🟣 Served as a trusted advisor to Talent Leadership, Culture & Operations, and Global Leadership, providing subject matter expertise on inclusive hiring and workforce strategies.
• 🟣 Operationalized ED&I talent attraction initiatives and managed external partnerships to enhance the impact and reach of recruitment efforts.
• 🟣 Developed data-driven ED&I hiring plans, using recruitment metrics to inform strategies that increased diversity in technology hiring.
• 🟣 Facilitated internal training sessions on diversity hiring, gender equality in technology, and inclusive hiring practices, fostering a culture of belonging.
• 🟣 Directed global talent acquisition strategies for R/GA Technology, aligning recruitment goals with organizational priorities.
• 🟣 Managed, mentored, and coached a team of Global Technology Recruiters, supporting their professional growth and enhancing team performance.
• 🟣 Planned and executed employer branding strategies, technology hiring events, and conferences, including initiatives focused on women in technology and LGBTQIA+ talent.
• 🟣 Designed a global technology newsletter that reached over 2,000 employees, enhancing internal communication and engagement.

Nov 2018 – Nov 2020 · 2 yrs

• 🟣 Designed and implemented global DEI hiring programs, embedding equity and inclusion across all recruitment efforts.
• 🟣 Advocated for DEI initiatives and served as a resource for Talent Teams, promoting equitable hiring practices and fostering collaboration.
• 🟣 Launched R/GA’s first global gender awareness and LGBTQIA+ allyship program, including the rollout of a "pronouns in signatures" initiative that enhanced workplace inclusivity.
• 🟣 Established and managed key external partnerships to elevate talent representation and improve the recruitment experience for the Technology Team.
• 🟣 Directed global talent attraction, interviewing, and hiring strategies, aligning efforts with organizational goals to meet diverse hiring needs.
• 🟣 Consulted with R/GA’s CTO and Global Leads, operationalizing strategies to achieve recruitment and representation goals.
• 🟣 Revamped outdated and inequitable recruitment processes in three international offices, modernizing practices to reflect DEI principles.
• 🟣 Planned and executed events and employer branding initiatives to enhance visibility and attract top technology talent.
• 🟣 Implemented data-driven recruitment strategies at a global scale, leveraging metrics to inform talent attraction and hiring decisions.
• 🟣 Managed, mentored, and coached a team of Global Technology Recruiters, fostering growth and team success.
• 🟣 Designed a global technology newsletter that reached over 2,000 employees, enhancing internal communication and engagement.

Jul 2016 – Nov 2018 · 2 yrs 4 mos

• 🟣 Managed and directed all technology recruitment strategies and programs for the U.S., driving alignment with organizational goals and talent needs.
• 🟣 Developed and implemented diversity recruitment strategies and partnerships to improve representation and create equitable hiring practices.
• 🟣 Led and coached a team of Global Technology Recruiters and Recruitment Coordinators, fostering their professional growth and improving team performance.
• 🟣 Created and launched R/GA's first "Global Recruitment Coordinators" and "Global Sourcers" teams, standardizing processes and enhancing global recruitment efficiency.
• 🟣 Facilitated internal training sessions on diversity hiring, gender equality in technology, and inclusive hiring practices, increasing cultural competency across teams.
• 🟣 Planned and executed employer branding strategies, technology hiring events, women-in-tech mentorship events, and LGBTQIA+ talent mixers, boosting organizational visibility and engagement.
• 🟣 Implemented data-informed recruitment strategies at a global scale, leveraging analytics to optimize talent attraction and improve hiring outcomes.
• 🟣 Consulted with R/GA's CTO and Global Leads, operationalizing strategic efforts to meet hiring and DEI objectives.
• 🟣 Organized and managed high-impact events to promote R/GA’s employer brand and attract top-tier technology talent.

May 2013 – Jun 2016 · 3 yrs 1 mo

• 🟣 Department Head for Recruitment in Buenos Aires, responsible for establishing the Talent Acquisition discipline, processes, and systems for R/GA’s newest office.
• 🟣 Directed all recruitment efforts, hiring every employee during the office’s launch phase, resulting in a fully staffed operation that exceeded project delivery and revenue targets within its first year, delivering exceptional ROI for R/GA’s headquarters.
• 🟣 Built and led a high-performing team of Recruiters and Recruitment Coordinators, mentoring them to execute innovative hiring strategies and deliver results.
• 🟣 Designed and implemented data-driven recruitment systems to enable efficient and scalable talent attraction for rapid office growth.
• 🟣 Operationalized diversity-focused recruitment strategies and partnerships, embedding equity and inclusion into the office’s foundation.
• 🟣 Collaborated with local and global Executive Teams, including the CEO, to align recruitment efforts with organizational growth and client needs.
• 🟣 Developed staffing plans and recruitment budgets, ensuring strategic resource allocation for sustainable growth.
• 🟣 Oversaw final hiring decisions, aligning talent acquisition with organizational goals and culture.
• 🟣 Managed vendor relationships, negotiating contracts to optimize hiring solutions and costs.
• 🟣 Executed employer branding initiatives, recruitment events, and hiring campaigns, positioning the Buenos Aires office as a top regional employer.
• 🟣 Moderated training programs on diversity hiring, gender equality in tech, and inclusive hiring, fostering an equitable culture from day one.
• 🟣 Recognized for exceptional performance, becoming the first international inter-company transfer for an HR and Talent role, joining R/GA’s headquarters to lead Recruitment Operations and DEI initiatives.

Sep 2011 – May 2013 · 1 yr 8 mos

• 🟣 Sole recruiter for R/GA’s newly opened Buenos Aires office, responsible for establishing the Talent Acquisition discipline and driving the office’s growth from 10 to 80+ employees within the first year.
• 🟣 Reported directly to the Global VP of Talent Acquisition and the local CEO, ensuring recruitment efforts aligned with the strategic vision and operational needs of the new office.
• 🟣 Built and managed the full recruitment cycle, making all final hiring decisions and laying the foundation for a high-performing, scalable workforce.
• 🟣 Consulted with local and global executive teams, including Department Heads, Hiring Managers, HR, and Finance, to address recruitment needs, project timelines, and staffing challenges critical to the office’s success.
• 🟣 Implemented data-driven talent attraction strategies, leveraging market research and competitor insights to optimize hiring outcomes for a rapidly growing office.
• 🟣 Designed and executed diversity recruitment strategies and partnerships, embedding equity and inclusion into hiring processes to build a representative and equitable workforce.
• 🟣 Facilitated training programs on diversity hiring, gender equality in technology, and inclusive hiring practices, fostering a culture of belonging from the outset.
• 🟣 Managed R/GA’s local social media accounts, spearheading employer branding and recruitment branding initiatives to position the Buenos Aires office as a top regional employer.
• 🟣 Negotiated and coordinated third-party vendor contracts, ensuring cost-effective and efficient recruitment solutions.

Feb 2014 – May 2014 · 3 mos · Buenos Aires

• 🟣 Researched, wrote, and edited educational articles highlighting the best places to visit in Buenos Aires, including local guides, recommendations, stories, and interviews.
• 🟣 Proofread and edited content from new writers, ensuring high-quality and engaging articles aligned with Yelp's brand standards.
• 🟣 Identified emerging trends and cultural highlights, contributing fresh, timely content to enhance reader engagement.

Jul 2010 – Sep 2011 · 1 yr 2 mos

• 🟣 Managed the full recruitment cycle in collaboration with Hiring Managers and Technical Leads in the United States, ensuring alignment with business goals and talent needs.
• 🟣 Coached, mentored, and trained junior recruiters on sourcing strategies, phone screening, candidate satisfaction, and effective reporting to enhance team performance.
• 🟣 Spearheaded an internal training program focused on innovative passive sourcing strategies, improving talent pipeline development.
• 🟣 Directed and managed new hire training programs, covering sourcing, profiling, social media networking, and data-informed recruitment decision-making.
• 🟣 Designed and implemented diversity recruitment strategies and partnerships, embedding equity and inclusion into hiring practices.

Jan 2010 – Jul 2010 · 6 mos

• 🟣 Focal point for one of HP Argentina’s largest business clients, managing 8 accounts and overseeing all open positions and requisitions.
• 🟣 Managed, trained, and coached a team of 3 Recruiters to ensure consistent delivery of high-quality recruitment services.
• 🟣 Mentored and trained junior recruiters, enhancing their skills in talent sourcing, candidate engagement, and recruitment operations.
• 🟣 Oversaw all aspects of the recruitment cycle in collaboration with Hiring Managers and Technical Leads in the U.S. and Argentina, ensuring alignment with business needs.
• 🟣 Handled administrative hiring tasks, including coordinating medical tests, preparing legal hiring contracts, and negotiating third-party vendor agreements.
• 🟣 Designed and implemented internal training programs for HP Recruiters on passive sourcing techniques using platforms like Twitter and Facebook, improving sourcing efficiency.

Mar 2008 – Dec 2009 · 1 yr 9 mos

• 🟣 Managed the full recruitment cycle for tech roles, collaborating with Hiring Managers and Technical Leads in the U.S. and Argentina to meet the hiring needs of high-profile clients, including Google and Yahoo.
• 🟣 Developed and implemented innovative passive sourcing strategies and candidate mapping techniques, building strong pipelines of top-tier tech talent.
• 🟣 Designed and executed data-driven recruitment processes to optimize talent attraction and ensure alignment with client goals.
• 🟣 Provided consultative guidance to hiring managers on recruitment strategies, market insights, and candidate engagement best practices.
• 🟣 Mentored and trained junior recruiters on sourcing techniques, phone screening strategies, and candidate satisfaction, enhancing team efficiency and success.
• 🟣 Built and maintained strong candidate relationships to ensure a positive candidate experience and support long-term talent engagement.
• 🟣 Contributed to diversity-focused hiring initiatives, embedding equity and inclusion into sourcing and selection practices.

Aug 2006 – Mar 2008 · 1 yr 7 mos

• 🟣 Promoted to Senior Recruiter and Team Lead after six months, overseeing corporate recruitment for AIMCo’s Construction Department and later expanding responsibilities to include the General Corporate Search Team.
• 🟣 Managed, coached, and supervised teams of Junior, Mid-Level, and Senior Recruiters, fostering their professional growth and driving team performance.
• 🟣 Led daily conference calls with Hiring Managers and Talent Directors in the U.S., ensuring alignment on recruitment goals and priorities.
• 🟣 Directed the full recruitment cycle for all positions under my team’s scope, ensuring timely and high-quality hires to meet client needs.
• 🟣 Developed and implemented a comprehensive New Hire Training Program, equipping new team members with essential skills in sourcing, screening, and client engagement.
• 🟣 Prepared and delivered daily and weekly reports for internal stakeholders and clients, providing transparency on recruitment metrics and progress.
• 🟣 Reviewed and approved all phone-screening notes to ensure consistency and quality across the recruitment process.
• ACCOMPLISHMENTS:
• 🟣 Managed two teams simultaneously after being requested by the client, overseeing both the Corporate Construction and General Corporate Search Teams.
• 🟣 Achieved an average of 5 hires per month, consistently meeting or exceeding client expectations.
• 🟣 Selected as the lead trainer among all Team Leads to train Recruiters and Senior Recruiters on “Time Management and Client Relationships,” improving overall efficiency and client satisfaction.

Jan 2006 – Aug 2006 · 7 mos

• I joined Pierpoint as a Recruiter for one of their bigger clients, a Real Estate Company (AIMco). I was part of the team in charge of all corporate searches for the Construction Department within that company. As such, I have:
• 🟣 Managed active and passive searches.
• 🟣 Provided full recruitment process services, including Contacting Hiring Managers (VPs or Senior Directors), Talent Directors, and Internal Recruiters to establish the requirements for each position, Contacting and pre-screening candidates, Setting up interviews, Following up, and Extending offers.
• Accomplishments:
• 🟣 Best Recruiter in the team, award given by the client.
• 🟣 3 corporate hires per month.

Jan 2005 – Jan 2006 · 1 yr

• 🟣 Managed teams of 15–20 agents, providing leadership, guidance, and support to achieve and exceed performance metrics.
• 🟣 Designed, implemented, and supervised the “Intensive Care Unit” (ICU), a specialized program addressing technical, accent, performance, and metric-related challenges, improving overall agent success.
• 🟣 Developed and led ICU-specific technical training programs, equipping agents with the skills needed to overcome performance gaps and enhance customer support quality.
• 🟣 Provided individualized coaching and feedback, creating tailored action plans to support agents in improving key performance indicators and achieving personal growth.

Jan 2004 – Jan 2005 · 1 yr

• 🟣 Provided technical support and customer service to U.S.-based customers, ensuring timely resolution of issues and a superior customer experience.
• 🟣 Served as Team Leader, supporting the Supervisor in onboarding and mentoring new agents to integrate them into the team effectively.
• 🟣 Consistently achieved the best metrics and customer service scores within the team, demonstrating excellence in both technical expertise and client interaction.