Oct 2022 – Present · 3 yrs 7 mos

• As a hands-on technology leader, I drive the strategy, delivery and evolution of core enterprise platforms, overseeing a high-performing 70+ member global organisation.
• Key Initiatives:
• Enterprise API platform, enabling accelerate build, discovery, integration and operations for 1300+ API servers, managing 9B+ monthly requests with 99.99% uptime and <20ms latency. This platform replaced multiple fragmented vendor solutions, saving $5M+ YoY from license costs, avoiding $9M+ hardware costs while significantly improving developer agility.
• Customer Event Data Platform (CDP), delivering high-quality data (500M+ events captured daily), enabling personalisation, analytics, observability and targeted marketing in real-time across Lowe's click-n-mortar ecosystem
• AI Native Developer Platform, providing multi-tenant LLM + RAG infrastructure, offering enterprise search, API discovery, vulnerability remediation and operational observability
• Headless Commerce Gateway and Developer Portal, managing API-first omnichannel experiences on third-party D2C and B2B channels, enabling $48M+ in incremental annual revenue
• Experimentation & Feature Management platform, powering hyperscale full-stack execution, leveraging ML-powered algorithms to significantly accelerate time-to-value
• IoT + Observability Platform, managing remote operational control for 65K+ checkouts and digital lockers nationwide, along with digital experience monitoring for online and in-store journeys
• Leadership:
• I have demonstrated expertise in recruiting, structuring, and scaling my global organisation
• Mentored senior individual contributors and senior engineering managers
• Awarded Top Talent 2024 by CEO Marvin Ellison
• Co-leading Lowe’s tech commercialization (Meridius), building a composable, hardware-agnostic checkout platform for any retail environment

Jun 2021 – Oct 2022 · 1 yr 4 mos

• I lead globally distributed engineering teams in delivering critical, enterprise-scale platforms that modernized Lowe’s digital ecosystem. My focus was on platform consolidation, experimentation at scale, and elevating developer experience through reliable, high-performance systems.
• Key Initiatives:
• Transformed the API management and gateway ecosystem, composed of multiple fragmented vendor solutions. Strategised enterprise-wide transformation and migration into a unified, scalable platform. I collaborated closely with senior leadership and cross-functional stakeholders, managing organisational change and ensuring seamless execution with zero downtime or operational issues.
• Led the zero-to-one for an advanced Experimentation platform, supporting A/B testing, feature flags and advanced customer targeting. Delivered advanced capabilities such as server-side and CDN-edge execution, visual experience builder, along with comprehensive SDK support across Web (React), Mobile (native Android/iOS), and Server-side (Java, Node.js, Python etc.), and engineered to achieve sub-50ms latency with a zero-storage architecture
• Built platforms from scratch and partnered with cross-functional teams to drive adoption. Delivered integrated toolkits, documentation, and enablement programs to ensure successful onboarding and usage
• Actively contributed to architectural design, code reviews, and reliability engineering for critical workflows, balancing execution speed with platform integrity
• Collaborated with senior engineering and product leaders to align platform roadmaps with business objectives. Mentored engineers and drove a culture of platform thinking, operational excellence and iterative delivery

Jun 2020 – Jun 2021 · 1 yr

• Led the design, architecture and rollout of Lowe’s Store Data Movement Platform, a foundational system that moves all retail and commerce data across 2,000+ stores and distribution centers.
• Focused on building a reliable, high-performance backbone to enable Lowe's 'island' architectural vision, enabling offline selling during network outages or natural disasters
• Built and operated 30K+ real-time, bi-directional pipelines to sync retail critical data between stores and core enterprise APIs
• Delivered low-latency replication with strong durability guarantees and zero data loss, even during edge failures or peak demand
• Enabled Lowe’s “island architecture” vision, allowing stores to continue selling offline during network outages and natural disasters
• Designed for extreme efficiency—ran the entire mesh with <1 CPU core and 1GB memory per store.
• Avoided a proposed Couchbase XDCR solution, saving over $6M/year in licensing costs alone
• Stayed deeply involved in architecture, observability, and production ownership—baking in operational excellence from the ground up
• Worked closely with partner teams (catalog, pricing, promotions, tax, cart) to integrate cleanly without breaking edge workflows
• Led a lean team of 3 engineers; stayed hands-on with architecture, critical paths, and production ownership