Selvaraj Velusamy

Director of Engineering

Bengaluru, Karnataka, India18 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in AI strategy and customer experience leadership.
Proven track record in process excellence and transformation.
Certified in Lean Six Sigma and Design Thinking methodologies.

Stackforce AI infers this person is a leader in AI-driven customer experience and operational excellence in the tech industry.

Contact

Skills

Other Skills

Business Process ImprovementSix sigmaLean TransformationAnalytical SkillsContinuous ImprovementKaizenRoot Cause AnalysisAutomationSafety Management SystemsEnergy ManagementMaintenance ManagementPlant MaintenancePreventive MaintenanceTroubleshootingPneumatics

Experience

18 yrs 6 mos

Total Experience

2 yrs 7 mos

Average Tenure

3 yrs 4 mos

Current Experience

Swiggy

4 roles

Director AI Strategy | Cx-CC | Supply Cx

Jan 2025 – Present · 1 yr 3 mos

Director Cx-CC & Supply Cx [ People | Process | Product ]

Feb 2024 – Feb 2025 · 1 yr

Director Cx-CC Strategy & planning | Process Design & excellence

Promoted

Apr 2023 – Jan 2024 · 9 mos

General Manager - Process design & excellence

Oct 2022 – Mar 2023 · 5 mos

Flipkart

3 roles

Senior Manager II - Process excellence & E2E projects Leader - Customer experience | Jeeves | FKW BU

Apr 2022 – Oct 2022 · 6 mos

Senior Manager I - Process excellence & E2E Transformation projects Flipkart Wholesale B2B BU

Sep 2021 – Mar 2022 · 6 mos

Senior Manager I - Process excellence & E2E Transformation projects CX BU

May 2019 – Sep 2021 · 2 yrs 4 mos

Ansell

Manager - Business Process Improvement

Apr 2016 – Apr 2019 · 3 yrs · Bengaluru, Karnataka, India

Kansai nerolac paints ltd

Assistant Manager - Manufacturing Excellence

Sep 2015 – Apr 2016 · 7 mos · India

Weir minerals

Deputy Manager - Maintenance & Application engineering

Apr 2011 – Sep 2015 · 4 yrs 5 mos · Bangalore

Plant maintenance - Work includes Maintenance planning, Spares management, Time based maintenance, Conditional based maintenance, Break down maintenance and Corrective maintenance of plant Machine's/Equipment's and Utility equipment's. Carryout Maintenance prevention at design stage for new machine's/Equipment's
TPM Implementation - Implementing 7 steps of planned maintenance, 7 Steps implementation of Jishu-Hozen, Initial phase management in New product development
Lean & Six Sigma - Carrying out Continuous improvement projects, VSM's, Process re-engineering in operations using Lean tools and Six Sigma methodologies. Experience with MINITAB & iGRAFX
Engineering Excellence - Facilitate and Lead Control system & Instrumentation engineering for automation projects.
EHS - EHS champion for maintenance function. Expertise in LOTO, Portable equipment's, Hot works, Working at height.
Management systems (ISO 9001, ISO 14001, ISO 18001) - Lead the team in sustenance of integrated management system practices and Continuously improve on the same.

Tata motors

Maintenance Lead

Aug 2009 – Apr 2011 · 1 yr 8 mos · Jamshedpur, India

Plant Maintenance - Lead the team in carrying out preventive and Breakdown maintenance of plant machine's/Equipment's & Utility Equipment's. Carryout Teaching & Troubleshooting of spot welding robots.
Lean manufacturing - Carrying out VSM's, Leading the team in carrying out kaizen's addressing Safety, Quality, Delivery, Cost & Morale
Carbon Foot Print - Lead the team in carrying out energy saving projects resulting in reduction of carbon emission and potential financial benefits.

The timken company

Line engineer - Maintenance

Jul 2007 – Aug 2009 · 2 yrs 1 mo · Mahindra World City, Chennai

Plant Maintenance - Played an instrumental role in setting up the new facility of TIMKEN in Chennai. Carried out installation of heat treatment equipment's, Grinding shop equipment's and Utility equipment's. PLC programming & troubleshooting.
Lean Manufacturing - Key role in finalizing the heat treatment shop and grinding shop layout. Set up Cellular manufacturing in grinding shop. Carried out VSM's resulting in productivity improvement.