Shubham Gupta

Technical Program Manager

Amstelveen, North Holland, Netherlands13 yrs 9 mos experience

Highly Stable

Key Highlights

Nearly 10 years of program management experience.
Expert in delivering complex SaaS solutions.
Strong focus on value-based outcomes and ROI.

Stackforce AI infers this person is a Fintech professional with expertise in program management and solution delivery.

Contact

Skills

Core Skills

Solution DesignProgram Management

Other Skills

Cross-functional Team LeadershipTreasury ManagementDigital TransformationConsultingStakeholder ManagementCustomer SuccessOrder to CashAccount ReceivablesCloud ConsultingRequirements AnalysisBusiness Process DesignBusiness Process ManagementMicrosoft ExcelMicrosoft SQL ServerC

About

Shubham is an experienced program management professional with a total experience of almost 10 years who combines both business acumen and technical depth required for the delivery of large scale complex programs to the enterprise customers. He is currently serving as a Solution Delivery Manager in the consulting division at Highradius, a Fintech company in the Order to Cash (O2C) space. In this role, he is responsible for Delivering an effective end-to-end solution design for a portfolio of programs. He firmly belives in value based outcome and uses this metric to deliver maximum ROI that far exceeds clients' expectations. Prior to this role, he was working as a Program Manager in Highradius and was responsible for managing the end-to-end delivery of complex SaaS solutions across all functions of the O2C lifecycle to European customers. In this role, his responsibilities included all aspects of project management including Planning, RAID management, Change control & management, Stakeholder management, Staffing, Recruiting etc. Specialties: Program management, Solution design, Consulting, Digital transformation enablement, Project governance, Customer success, Change management, Financial software solutions

Experience

13 yrs 9 mos

Total Experience

3 yrs 7 mos

Average Tenure

2 yrs 10 mos

Current Experience

Booking.com

Sr. Technical Program Manager, Treasury and Financial Services

Jul 2023 – Present · 2 yrs 10 mos · Amsterdam, North Holland, Netherlands · On-site

Highradius

8 roles

Solution Delivery Manager, Consulting

Promoted

Sep 2021 – Jun 2023 · 1 yr 9 mos

Cross-functional Team LeadershipSolution DesignProgram Management

Program Manager Consulting

Oct 2020 – Aug 2021 · 10 mos

Cross-functional Team LeadershipProgram Management

Project Lead and Solution Architect

Oct 2019 – Sep 2020 · 11 mos

Project Lead

Promoted

Jan 2019 – Oct 2019 · 9 mos

Senior Functional Consultant

Jan 2018 – Dec 2018 · 11 mos

Functional Consultant

Promoted

Jul 2017 – Dec 2017 · 5 mos

Associate Functional Consultant

Jan 2017 – Jun 2017 · 5 mos

Techno Functional Consultant

Mar 2016 – Dec 2016 · 9 mos

1. Liaison between client and various internal IT stakeholders during project implementation.
2. Implement cloud based product, Cash Application, which interacts with various ERPs and addresses Order to Cash (O2C) issues, for multiple clients.
3. Responsible for end-end project delivery involving implementation, testing, Dry run, Go-Live and post Go-live support and end-user training.
4. Perform Fit/Gap analysis to identify opportunities/gaps which, in turn, can be addressed to align with the business goals.
5. Actively work with the project managers to prepare project plan with well defined timelines and milestones, identify project scope, prepare supporting business documents, and execute the project in alignment with scope and plan.

Infosys

2 roles

Technology Analyst (Module lead)

Jul 2015 – Feb 2016 · 7 mos

1. BizAgi module lead at offshore and responsible for overall technically smooth delivery.
2. Led an internal lead solution on 'Account Payable Work Flow' developed in BizAgi, used in pre-sales as an RFP prototype.
3. responsible for BizAgi training for new resources on process modelling and BPM concepts.
4. Involved in FSD, blueprinting, HLD design, DLD design, configuration, deployment, testing, overseeing maintenance support etc.

Technology Analyst (Application Developer)

Jul 2013 – Jun 2015 · 1 yr 11 mos

1. Implemented multiple end-end business processes, POCs, RFPs using BPMN and BizAgi Enterprise Suite as a BPM platform.
2. Wrote a reusable .NET component for the integration of active directory with business applications to enable them to retrieve employees' and stakeholders' data and in the process, saving 30 person hrs of efforts.
3. Developed webservices based on SOAP arhcitecture and integrated them with business applications to outsource and automate tasks.
4. Integration of BizAgi applications with legacy systems e.g. SAP, SQL server, Oracle etc.

Iiit hyderabad

Undergraduate Teaching Assistant

Aug 2011 – Apr 2013 · 1 yr 8 mos · Hyderabad

Been teaching assistant for the following courses;
1. Electrical Science I: August, 2011 - December, 2011
2. Introduction to VLSI: January 2012 - April, 2012
3. Analog VLSI and Design: August, 2012 - December, 2012
4. Digital Logic and Processors: January, 2013 - April, 2013
Responsibilities included facilitating the course faculty in structuring the curriculum, assisting
students with technical concerns, conducting lab sessions, evaluating scripts etc.