Rakesh Pandey

CEO

Delhi, India29 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 24 years of experience in IT and Cloud Services.
Expert in managing global teams and cloud infrastructure.
Proven track record in IT operations financial management.

Stackforce AI infers this person is a Cloud Infrastructure and IT Operations expert with extensive experience in managing global teams.

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Skills

Core Skills

Cloud OperationsCloud Solutions ArchitectureTeam ManagementIt Service ManagementData Center ManagementIt Security

Other Skills

Agile MethodologiesSoftware as a Service (SaaS)Analytical SkillsData AnalysisResource ManagementTeam LeadershipData Center OperationsPeople ManagementAsset ManagementData Center ConsolidationCloud ComputingSystem AdministrationVirtualizationServersVendor Management

About

Background Summary: More than 24 years of diverse experience in IBM Cloud Classic Infrastructure and Platform Services, AI and Data Infrastructure, Data Management, Data Centre and Infrastructure management, Virtualization, Project Management and Service Delivery for external and internal customer. Experience to work with Global team in the area of IT Strategy, Cloud Technologies and Operational support. Key Strength: Global leadership and Team Management, Build, Manage and Support Cloud Classic Infrastructure and Platform Service, Could Technologies: Platform, Kubernetes, RedHat OpenShift, Data Center Operation and Management, Green Data Center - Consolation and Energy Optimization, IT Services and System Management, Automation and operations efficient, Service Delivery and Project Management, Technical Solution Architect, Planning and managing IT Capital and Expanse Budget, IT Procurement, People Management, Growth and Skill Development, Planning and Support customer Growth, Leading project to Worldwide IBM research Laboratory, Optimization and effective utilization of resources

Experience

29 yrs 6 mos

Total Experience

4 yrs 11 mos

Average Tenure

8 yrs 10 mos

Current Experience

Ibm research

Program Director and Global Manager – Emerging Technology, Cloud Solutions Architect

Jul 2017 – Present · 8 yrs 10 mos · Gurugram, Haryana, India

Responsibility:
o Define Key Objective Results (OKRs) Cloud Operations for IBM Research division
o Fulfill cloud resources (VM, BM, K8s / OCP Clusters, and Platform services) requirement for researchers at all 12 global research locations.
o Problem Management: Lead global team to deliver out of box cloud support to research community for the challenges they report to resolve.
o Monthly reporting of key deliverable and preformation to VP, Emerging Technology Engineering IBM Research CHQ at New York
o Annual IT budget fall plan Research Labs in Australia, Japan and India
o Ensure BCP for India research locations
o Audit and compliance of Operations
o Leading Operations team to delivery support for AP Labs.
 Accomplishment:
o Top performer for Last 2 years
o Expanded role for larger IBM organization
o Excellence in IT operations financial management
o Groom and development team members to enable them and ready for next level
o Reporting elevated for Global Vice President of IBM Research.

Agile MethodologiesSoftware as a Service (SaaS)Analytical SkillsData AnalysisCloud OperationsCloud Solutions Architecture

Ibm research - india

2 roles

IBM Research Manager, Information Technology (AP labs)

Promoted

Sep 2008 – Jul 2017 · 8 yrs 10 mos

Responsibility:
o IT Service and System Management Service Delivery
o Data Center Operations and management
o Customer Satisfaction
o People Management
o Regular Interaction with WW team
o Planning and Supporting Lab Growth from IT Standpoint
1. Scalable Network and Bandwidth
2. Infrastructure Planning and Support
3. Cost effectiveness solution design to mee Lab wide research project requirement
4. Capital and Expanse (FCP Budge)
o Team Growth (e.g. below)
1. Exploration of funding opportunities time to time
2. Exploring new opportunities with WW RIS team for IRL I/S involvement and providing growth and skill development of IRL I/S employees
3. IRL RIS resource sharing with WW RIS – IP Telephony Support
Accomplishment:
o Received Research Accomplishment Award in 2010 for pilot and production deployment on SMILE – A two party conference calling tool at IBM India
o Bravo Awards (6-8 Nos)
o Fundamental of People Management
o Leader Readiness (part of People Management)
o Contribution Standard Server Management (SSMS) Service Offering with Research-led Innovations. Lead to set up a test environment for the offering based on their prior experiences with virtualization, consolidation and image-based migration. The test bed allows delivery teams and research to baseline both migration and delivery process. This test bed has evolved into the de-facto benchmark environment for the offering.
o Planning and execution of IT Setup and operation for relocation of Research Lab in New Delhi
o Setting up IRL Bangalore
o Design, Solution and Deployment of Data center at IBM Research Delhi location
o Relocation of Data Center.
o Setting up data center for IRL to host 250 servers, which has Virtualized environment (Compute cloud), DS4800 SAN setup, TS3310 TSM Library, System p, System x, Blade Centers.

Lead Information Technology Specialist

Sep 2003 – Sep 2008 · 5 yrs

Role – IT Lead
Responsibility:
o Asset Management Lead
o Procurement – Lab wide IT Requirement (Project and Infrastructure)
o Control Posture – IT Security
o Optimization and effective utilization of I/S resources (e.g. below)
1. Data Center Consolidation and Energy Efficiency
2. Systems and Servers provisioning and
3. Virtualization (system x and p)
o Effectiveness of I/S Services - Projects (e.g., below)
1. State of Art Telepresence deployment
2. Research Compute Cloud (RC2)
3. Collaboration (Beehive, Scopia Desktop Video Conference, Quicker…etc.)
4. Room and Reservation
5. Blue Mail
6. IMMS (IBM Mitigated Malware Services)
o Widely Traveled to Worldwide IBM Research Labs (USA, Japan, China and Switzerland)
o Regular Interaction with WW team
Accomplishment:
o Built IT infra and DC for Research Bangalore location
o Design, Solution and Deployment of Data center at IBM Research Delhi location
o Relocation of Data Center.
o Setting up data center for IRL to host 250 servers, which has Virtualized environment (Compute cloud), DS4800 SAN setup, TS3310 TSM Library, System p, System x, Blade Centers.

Ibm india pvt. limited

2 roles

Site Manager

Promoted

Jan 2001 – Aug 2003 · 2 yrs 7 mos · New Delhi, Delhi, India

o Role – Site Manager
o Client – Whirlpool of India Limited, Faridabad Plant
o Responsibility –
1. All IT operations including LAN/WAN of Whirlpool Faridabad Plant and four Whirlpool locations in Faridabad is being support by IBM.
2. Five Engineers and dedicated helpdesk is these to support users.
3. SAP had been implemented in Whirlpool & being supported by IBM.
4. 99% up time of the System& network.
5. Defined processes & documented all procedure for smooth operation.
6. Whirlpool data center has IBM Netfinity 7000 file server with NT 4.0 OS.
7. Mailing system of Whirlpool (Lotus cc:Mail) is also support by IBM.
8. Cisco 3640 Router is being used for WAN connectivity.

Team Member

Jul 2000 – Dec 2001 · 1 yr 5 mos · New Delhi, Delhi, India

o Client - Whirlpool of India LTD, New Delhi
o Responsibility –
1. WAN deployment project
2. Configuration of Cisco PIX 515 firewall with VPN secure tunnel. Cisco 3662 router is configured at WOIL central HUB.
3. Configured CISCO WORKS 2000 NMS for monitoring the network. WOIL's 40 location are connected in this WAN setup.
4. CISCO1750, 3640 & 3662 routers are used to setup this WAN network, using SATYAM cloud

Whirlpool india private limited

Sr. Executive

Feb 1998 – Jun 2000 · 2 yrs 4 mos · New Delhi, Delhi, India

Role – Sr. Executive - Networks
Responsibility –
o Responsible for managing various ongoing networking projects
o Deployment of WAN/LAN at various locations spread across the country
o Network Design & Implementation
o cc:Mail Deployment & cc:Mail Administration
o Netware & NT System administration,
o AT&T Definity EPABX administration,
o IT asset management and asset acquisition,
o Vendor Management
o Helpdesk management
o Setting systems and procedures for various LAN/cc:Mail/Helpdesk operations so as to ensure smooth and streamlined operations
Accomplishment –
o Successfully deployed the PAMA/DAMA based VSAT network for covering the three factories, head offices and five regional offices spread across the country,
o cc:Mail and AS/400 has been integrated on VSAT data network . It’s being used for intra-company company voice and FAX calls and cc:Mail as well as AS/400 access from all locations on the network.
o Successfully installed and configured the EICON OSI Gateway and integrated the same with LAN & cc:Mail so as to provide cc:Mail connectivity between India and US on X.25 leased circuit from BT-CPS.
o Revamp the complete voice cabling system at Faridabad factory and successfully deployed state of art AT&T Definity EPABX system replacing old HCL EPABX system.
o Deployed the cc:Mail Post office in regional offices of whirlpool and integrated the same in the cc:Mail network of WOI.
o Deployed cc:Mobile software for mail connectivity at all the sales offices across the country. This helped in better information flow and aided in taking quick decisions. The deployment was done as a project and this project won Bronze medal in Quality achievement team award event.

Cms computers limited (india)

Sr. Customer Support Executive

Jan 1997 – Jan 1998 · 1 yr · New Delhi, Delhi, India

Role – Sr. Customer Support Executive
Client - Modi Fibres Ltd.ModiNagar and NetAcross Communications Ltd. Delhi
Responsibility –
Installation & Configuration of ModiNet Network
o Wide Area Network was configured connecting clients remote LAN's to Head office through leased lines
o Windows NT 4.0 Servers were configured with as PDC's & BDC's. Whole Network was configured with TCP/IP Protocol whose configuration was done through DHCP Servers
o WINS were also configured to achieve good results in the network
o Exchange Servers were configured to handle Mail
o Clients were made Internet ready using Microsoft Proxy Server
o Network consisted of 210 nodes & 7 Servers. 3 COM Switches & Hubs were used to configure topology
o Mobile users were configured to connect to network using Remote Access Service (RAS)
o Setting up the Intranet and enable ISO procedures to be implemented effectively.
o Designed, Installed & Configured Modinet - Intranet using IIS and Apache Web Server
o Intranet was designed so that all users could access information by the click of a button.
o Implemented the concept of paperless office concept using solutions ranging Web Servers File Servers, Print Servers, E-mail Servers, Fax Servers & Intranet Servers
o Carried out Designing, Installing, Configuring & troubleshooting network, which consisted of Compaq Proliant 5000, & Prosignia Servers.