May 2023 – Dec 2024 · 1 yr 7 mos · Mumbai, Maharashtra, India · On-site

• ➢ Strategic Vision & Leadership: Develop a forward-looking cloud and IT services strategy that aligns with business goals.Lead cross-functional teams, providing technical leadership and direction to achieve operational excellence.
• ➢ Cloud & Infrastructure Design: Design & implement scalable and secure cloud solutions to support our enterprise products, leveraging industry best practices and emerging technologies.
• ➢ Operations & Performance: Manage IT operations, ensuring uptime, performance, and security of infrastructure, networks, & services. Implement proactive monitoring and incident response protocols to minimize downtime and ensure uninterrupted operations.
• ➢ Team Management & Mentorship: Build and lead a high-performing IT infrastructure team.
• ➢ Scalable Solutions & Innovation: Utilize your experience in building scalable solutions to enhance the efficiency and reliability of our IT infrastructure.
• ➢ Technical Skills:
• Proficiency in network architecture, security, and best practices for ensuring data protection and compliance.
• Strong problem-solving skills and the ability to design and troubleshoot complex technical architectures.
• Proven leadership experience in IT infrastructure management, including team leadership, project management, and strategy development.
• Strong project management skills, with the ability to balance multiple priorities, allocate resources, and deliver on objectives.
• Excellent communication skills to effectively collaborate with technical and non-technical stakeholders.
• In-depth knowledge of IT security principles, data protection, and compliance standards
• Knowledge of automation and configuration management tools for streamlined infrastructure management
• Familiarity with monitoring and logging.
• Prior experience in building scalable IT infrastructure solutions for enterprise products.
• DR setup planning, implementation and testing.BCP strategies planning and implementations.

Mar 2022 – May 2023 · 1 yr 2 mos · India

• Design, Document and optimize network for High Availability and Disaster Recovery.
• Perform complex technical analysis of Network systems, Firewalls, Load Balancer, Web application, access Network, LAN/WAN communications and various transmission systems.
• Ensure provision and operation infrastructure platforms which are scalable, cost effective, secure, latest, and meet business requirements.
• Enabling business success by proactively working with business on new deals, structuring and operationalizing the clients.
• Responsible of network design and architecture as well as creating plan for the implementation and upgrading of network systems.
• Coordinates with procurement and vendors for the purchase and installation of network hardware and software.
• Review network capabilities to determine if requested network infrastructure changed are prudent and achievable and prepares charts and diagrams to document network configuration basis & changes in compliance with change control policies & procedures.
• Conduct feasibility studies for strategic & tactical plans, design of network, evaluation of network services/Technology for current and future network development.
• To ensure business continuity activities DR Drills, Network infra failover testing and WAN resiliency testing, etc.
• Submission of network team activity tracker and PPT to higher management as and when required.
• Responsible for Network Infra compliance which includes Closure of audit findings, VA-PT finding mitigations, Device hardening, Firewall fine tuning, Periodic firewall rules reviews, Firmware upgrades, etc.
• To arrange technical as well as soft skill trainings for team to gain overall knowledge of latest technology and work environment ethics.
• Effectively communicate project expectations to project team members and stakeholders in a timely and clear fashion.
• Participate in technical discussions of applications performance and infrastructure outage incidents to provide solutions.

Jun 2017 – Mar 2022 · 4 yrs 9 mos · India

• PROFILE SUMMERY: Timely resolution of reported issues from operations team as well from Customer support team.
• Technical analysis discussion with hardware vendor for any observation in production Network and Security devices.
• Raising the hardware requirement as & when.
• Ensuring high uptime of Datacenter equipment, Applications, Databases & Systems infrastructure.
• Planning of MOCK trading (Primary and DR,BCP planning) requirements as per SOP. Preparing of calendar date for Internal, External and DR Mock Drills.
• Adherence to Quality Standards & Procedures. Preparation and conducting internal & external ISO audits as per calendar date. Draft Observations for Audit Review reports with management
• Meetings with INFOSEC teams for streamline security majors according to latest compliance of SEBI and external audit teams.
• To increase the Business productivity, Coordinating with vendors for POC, preparation of calendar date for implementation of the same in production environment, performance management and Capacity planning through PRTG Monitoring tool.
• Troubleshooting of escalated network connectivity issues. Proactive escalation, incident, problem and change management etc. Technical discussions with ISP’s and OEM for resolution of reported issues. Escalation & Vendor Management.
• Discussions with other exchanges (NSE/BSE) for interoperability Mock drills and DR live sessions planning. Ensuring daily operations up time and coordination with MCCIL team in case any issue reported regarding network connectivity.
• Redundancy management, ensuring redundancy for all critical device and connectivity. Capacity and bandwidth management of links.
• SOC Monitors detect, analyze, and respond to cyber-security incidents using a combination of technology solutions and a strong set of processes.
• Fall-back Mechanism: All Exchange connectivity at DC and DR had redundancy facility. Members can connect to the Exchange through lease lines or Internet as a backup.

Dec 2012 – Jun 2017 · 4 yrs 6 mos · India

• Profile Summary:
• Level2 & Level3 Configuration & Troubleshooting of Core Routers, Firewalls & load balancers with zero business downtime at Data centers & branches
• Project Designing and handling Core Architectural changes, troubleshooting multicast, dynamic protocol (BGP), NAT, Routing, Switching issues.
• Performing log analysis for abrupt incidences
• Failover management of Backbone Links, MPLS, LL, ILL, VSAT and Core Devices.
• Process Documentation, Maintaining reports & updating Network diagrams.
• Implementing & Maintaining Network Infrastructure.
• Configuration/Troubleshooting of Switches & Routers (Cisco)
• Network performance: monitoring, managing, tuning, & optimizing
• Trouble shooting, Diagnosing, isolating & resolving Network Problems.
• Maintaining defined uptime commitments.
• Co-ordination with Network service providers (MTNL/BSNL/Tata /Bharti/Reliance) for installation/breakdown of Leased lines, ISDN PRI/BRI links.
• Data center maintenance and infrastructure management.
• Configuration of Firewall, Configuration of VPN router.
• Configuration Link Load balancer, Configuration Server load balancer (Radware-Alteon).
• DR site implementation and testing.
• Internet VPN (IP-SEC , PPTP , L2TP) configuration and troubleshooting.
• Managing Team, Office Management, Communication with Vendor. Co-ordination with Customer and Line Managers.

Aug 2008 – Nov 2012 · 4 yrs 3 mos · India

• Profile Summary:
• Responsible for Installation, Maintenance and troubleshooting of complex Network to ensure work is performed as per the company policy.
• Installing and configuring Cisco Routers & switches.
• Handling network related problems i.e. leased lines, MPLS, network related implementations and network related queries & network implementation.
• Installed software, patching, upgrading and maintenance of operating system, server hardware components as per requirement.
• Manage load balance using Radware load balancer & check daily Utilization report of link
• Accountable for working on EIGRP protocol, configure static & dynamic routs on Router.
• Created and implemented recommendations to improve scalability and performance; performed system startups and shutdowns.
• Coordinated and monitored troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning.
• Managing Man Power, Office Management, Communication with Vendor. Co-ordination with Customer and Line Managers.
• Operated efficiently and effectively, thereby improving staff and membership perceptions.
• Working on cisco high end router and switches (Router-3800/3900/7200/7500/ASR1000/GSR series routers and switches-3600/4500/5500/6500/8500 series.

Dec 2005 – Jul 2008 · 2 yrs 7 mos · India

• Profile Summary:
• Implementing & Maintaining Network Infrastructure.
• Configuration/Troubleshooting of Switches & Routers (Cisco)
• Network performance: monitoring, managing, tuning, & optimizing
• Trouble shooting, Diagnosing, isolating & resolving Network Problems.
• Co-ordination with Network service providers (MTNL/BSNL/Tata /Bharti/Reliance) for installation/breakdown of Leased lines, ISDN PRI/BRI links.
• Proper backup connectivity for each and every branch, client and sub broker as network is very much critical because it is used for trading.
• Data center maintenance and infrastructure management.
• Configuration Link Load balancer Configuration Server load balancer (Radware).

Apr 2001 – Oct 2005 · 4 yrs 6 mos · India

• Profile Summary:
• Testing & bugs finding of newly developed Telecom products.
• Testing & Repairing of ISDN Product like Network Terminal (NT), Terminal Adapter (TA) & ISDN PCI Card ,HDSL Modem etc. and installation.
• To provide post sale technical support to ISP’s & clients like Tata, Reliance, Airtel and MTNL.