Abhishek Tiwari — Business Analyst
Currently working with Capita as a Senior Business Analyst. My role includes work on requirements gathering, creating functional and technical documents and providing quotation for the same. Closely working with Developers and preparing technical documents related to the requirements apart from this I also work on development, customisation and integration related to BMC Remedy, Smart IT, DWPC. Before joining Capita I have work with Bank of America, BMC Software and Enhanced Software Solutions I also have an experience working with BMC Softwares as Staff Technical Support Analysts. BMC Helix 20.x, 21.x ITSM and BMC Helix ITSM - Smart IT 20.x BMC Certified Associate. Have a hands on experience on BMC Helix,DWP,BMC Remedy,BMC Smart IT and BMC My IT in Development, Configuration and support. As a person of learning new technologies and developing new skills, I always look for new challenges. I am also interested in Public Speaking and Motivational Work by endorsing to the new learners with their abilities and skills which helps me to maintain the public relationship,social awareness and development.This approach has helped me to improve my leadership skills,Communication skills and a new way to get connected with People.
Stackforce AI infers this person is a Business Analyst with expertise in ITSM solutions and technical support.
Location: Pune, Maharashtra, India
Experience: 9 yrs 10 mos
Skills
- Business Analysis
- Project Management
- Technical Support
- Bmc Helix Itsm
Career Highlights
- Experienced in BMC Remedy and ITSM solutions.
- Strong background in business analysis and project management.
- Passionate about public speaking and mentoring.
Work Experience
Capita
Senior Business Analyst (2 yrs 11 mos)
Bank of America
Software Engineer II A (8 mos)
BMC Software
Staff Technical Support Analyst (1 yr 7 mos)
Enhanced Software Solutions Pvt. Ltd.
Senior Consultant (4 yrs 8 mos)
Education
Advance General Management Program at Institute of Management Technology, Ghaziabad
Bachelor of Engineering - BE at Walchand Institute of Technology, Solapur