Nov 2021 – Feb 2024 · 2 yrs 3 mos · Dublin, County Dublin, Ireland · On-site

• Led a 20+ person engineering org, including 3 managers, scaling systems from 20,000 to 150,000 restaurants while partnering with Product and UX to deliver strategic
• initiatives.
• Defined team mission, long-term vision, and OKRs, aligning engineering execution with company goals and quarterly roadmaps for three teams, also, conducted about 7 projects in parallel every quarter to success.
• Built a new team from scratch, including hiring four engineers and one tech lead, onboarding, and establishing agile ceremonies for the Instant Deposits team, the first product-facing initiative in the org, and acted as an interim manager role for the Pricing team.
• Provided architectural guidance and implemented a test automation pipeline to support scalability, reliability, and deployment speed and also increased the business alerts in about 40%, which reduced the incidents.
• Drove operational excellence through on-call rotations, detailed runbooks, incident management leadership, and continuous KP I tracking.
• Promoted and mentored engineers and managers, fostering career growth and building a strong internal leadership pipeline.

Jun 2019 – Nov 2021 · 2 yrs 5 mos

• Scaled the engineering team from 70 to 150 people (2018–2021), overseeing four pillars: P
• eople, Process, Technology, and Product.
• Built and launched an end-to-end debit card product, from backend authorization to in-app user experience.
• Reduced incident rate from 2 per week to 1 every six months through system refactoring and process improvements.
• Led engineering operations including hiring, 1:1s, feedback cycles, KP I tracking, and technical metrics such uptime, rollback rate, and tech debt reduction.
• Partnered closely with Product to execute customer-informed roadmaps using insights from customer care, app reviews, and market feedback.
• Managed relationships with payment processors, coordinated outsourced teams, and represented engineering in operational excellence reviews with the CEO.

Oct 2013 – Jun 2019 · 5 yrs 8 mos

• Led the development and operation of global payment systems across 10 countries, ensuring 24x7 uptime, PCI-DSS/GDPR compliance, and seamless multi-currency transactions.
• Scaled the engineering team from 18 to 37 members, managing hiring, performance, and coaching for Backend, Frontend, Agile, Data, and Coordination roles.
• Architected a distributed checkout system and integrated local payment methods, expanding global reach and enhancing platform flexibility.
• Partnered with Product to deliver new features and roadmaps, acting as a strategic technical advisor and aligning execution with business goals.
• Drove engineering excellence through KPI tracking, incident reduction, deployment automation, and continuous improvement cycles.
• Contributed to company-wide strategy as a member of the executive OKR committee, ensuring alignment between engineering and corporate objectives.

Jul 2012 – Oct 2013 · 1 yr 3 mos

• Project web APIs on PagSeguro (biggest Fintech in LATAM)
• Responsibilities
• Collect and give feedback to team members
• Manage hiring processes
• Connect the dots with other related areas (DBAs, SysAdmin and Corporate Areas, for example)
• Be the voice of the Senior Management on the team
• Apply Manager's management model
• Help developers to improve their skills by guiding what matters most in their jobs, including assigning them to trainings
• 1:1 meetings
• Head count from 6 (Aug 2012) to 18 (Oct 2013) composed by Backend Developers, Front-end developers and Scrum Masters
• Dotted line to DBAs, SysAdmin and App Sec
• Keep a 24x7 system up and running

Nov 2011 – Jul 2012 · 8 mos · Greater São Paulo Area

• Project TodaOferta (marketplace)
• Responsibilities
• Collect and give feedback to team members
• Manage hiring processes
• Connect the dots with other related areas (DBAs, SysAdmin and Corporate Areas, for example)
• Be the voice of the Senior Management on the team
• Apply Manager's management model
• Help developers to improve their skills by guiding what matters most in their jobs, including assigning them to trainings
• Team size was 8 people (4 Back-end Developers, 2 Front-end Developers and 2 QAs)
• Dotted line to DBAs, SysAdmin and App Sec
• Keep a 24x7 system up and running

Oct 2009 – Nov 2011 · 2 yrs 1 mo · Greater São Paulo Area

• Project TodaOferta (marketplace)
• Responsibilities
• Define team time box
• Remove team impediments
• Facilitate ceremonies
• Facilitate continuous improvement on team
• Raise metrics of the team
• Help coordinator on people management
• Keep a 24x7 system up and running

Dec 2005 – Oct 2009 · 3 yrs 10 mos · Greater São Paulo Area

• Projects UOL Search and TodaOferta (marketplace)
• Technologies
• Fast Data Search projects (SOLR like)
• Java and Python
• Frameworks Hibernate and Spring
• Linux environment
• Responsibilities
• Be part of a self-managed team using SCRUM, being part from the Product conception to its deployment.
• Decide the architecture and technology of the solutions
• Interact with Ops team to decide the deployment strategy
• Comply with all ITIL tasks and meetings
• Keep a 24x7 system up and running

Aug 2004 – Nov 2005 · 1 yr 3 mos

• Java and PL/SQL development
• Billing systems
• Telecom systems