Feb 2025 – Apr 2025 · 2 mos · Chandigarh, India · On-site

• SHORT TERM PRODUCT ENGINEERING SETUP - To head the software engineering unit, establishing best practices to enhance efficiency and accelerate time to market through automation and AI-driven tools like Copilot. With deep expertise in JavaScript, Node.js, MySQL, and React.js, they will drive technical excellence, mentor teams, and collaborate with product management to develop high-value features aligned with market trends. This role demands strategic oversight in product engineering, ensuring seamless execution of projects while fostering innovation, optimizing development processes, and delivering impactful solutions that contribute to business growth.

Mar 2023 – Nov 2024 · 1 yr 8 mos · Bengaluru, Karnataka, India · Hybrid

• As the Director of Delivery - Software Engineering at Innover Digital, I drive delivery excellence by fostering strong client and stakeholder relationships, overseeing project and program management, and promoting a Lean Agile mindset across the team. I collaborate closely with the technology team to implement DevOps practices, low-code solutions, Gen AI agentise practice and an API-driven structure, ensuring alignment with roadmaps to prevent bottlenecks and maintain seamless project flow. Guiding tech leads, I help identify the best-fit frameworks and technology stacks to maximize value and meet project requirements.
• I partner with Fortune 500 clients in diverse industries, including legal, tax, food supply, and electronic manufacturing, leveraging expertise in technologies such as Microsoft PowerApps, SAP S4Hana, Canvas, Angular, .NET, PHP, Oracle EBS, and OIC. My leadership includes spearheading the strategic vision for a Big Data platform migration to the cloud, enhancing data ingestion pipeline efficiency with scalable solutions and agile practices. I also lead the software engineering studio to build a scalable, cloud-based data processing platform, optimizing system efficiency and driving a culture of feedback, growth, and excellence in delivery.

Feb 2022 – Mar 2023 · 1 yr 1 mo

• End to End Technical Program/Project Management with Risk Management, Project Schedule/Cost/Time Management, Communications, Requirement Grooming, International Clients Communications [Americas, Europe, Asia]. SAFe [Scaled Agile Framework] Certified Advance Scrum Master, Scrum Master, Lean Portfolio Manager, Leading Agilist, DevOps, PMP, ITIL etc. Tech projects skills: Oracle EBS/OIC/ODA, Mobile Development using ReactJS, Mulesoft, MongoDB Stack, SalesForce, SAP, E-Commerce etc. Maximum Team size handled 30+

Aug 2020 – Feb 2022 · 1 yr 6 mos

May 2019 – Aug 2020 · 1 yr 3 mos

• End to End Project Management for Projects in Ionic 3 (Mobile), Ionic 5, SalesForce, Angular, EBS, OIC, OMH Technologies. Works in a Fast paced project delivery model for Sofbang and ensures the project delivery is done On time, On Budget and Schedule. Involved in other quality initiatives like Code Reviews, Unit Testing, Code Quality and Optimization to delivery an efficient product.
• Handling multiple projects simultaneously and ensures effective communication to project health to all stakeholders. Resource management, Conflict Resolution within team and Mentoring them on new technologies Like
• Oracle Service Cloud
• SalesForce Mobile App Builder & Lightning Web Component
• Ionic (Angular)
• MS Dynamics
• Magento Framework - PHP

Jun 2017 – May 2019 · 1 yr 11 mos · Noida Area, India

• Managed a highly efficient SAP ERP (BYD) Project Delivery for complete APAC region and ensure successful deployment of SAP cloud. Project Managed SAP ECC for EMEA across all Barco Offices in Europe. Project Portfolio Management for all Project Deliveries across Barco Offices. Having an efficient and fast ERP system helps manage effective product Life Cycle like LED, Lase Projectors, Click Share, Video Cubes etc

Apr 2014 – Jun 2017 · 3 yrs 2 mos · Gurgaon, India

• Oversee delivery for large cross-functional teams across pre-sales/RFP, scope & estimation, planning, execution, and managed services, enabling sustainable growth and multi-channel experiences within the digital ecosystem.
• Lead digital transformation projects across Content & Collaboration, Commerce, and Marketing Services for high-profile accounts, including Ralph Lauren, Marriott, and M&S.
• Drive operational efficiency by minimizing rework, standardizing processes, and creating Knowledge Management Programs to improve P&L performance and achieve operational excellence.
• Maintain budget integrity with zero red flags, reduce operating expenses and project costs, and increase team velocity through focused fiscal metrics.
• Facilitate successful project execution using Agile/SCRUM, Waterfall, and PM tools such as JIRA, Confluence, BOX, JIVE, MS Project, and MS Office, optimizing Agile-Lean processes in a globally distributed setup.
• Build and mentor large, multi-disciplinary teams of 100+ resources, fostering a culture of collaboration and openness.
• Bridge technology and creativity to drive innovation and execute large-scale initiatives for clients.

Oct 2011 – Oct 2013 · 2 yrs

• Application development using Java Sprint, Core Java to build new features for Clifford chance suite of applications.
• Integrate and deploy code fixes and prioritize hot fixes as per their business value.
• Act as deputy for the Applications Development Manager, ensuring seamless continuity across Application Management.
• Lead and manage the OSC Application Management teams, comprising 20+ team members.
• Support the Director in managing the OSC operational budget, including investments, invoice processing, expense management, and financial reporting.
• Oversee delivery and support for all applications throughout their lifecycle.
• Optimize team resources to meet service levels, balancing volume and capabilities effectively.
• Continuously enhance role descriptions and manage team attrition.
• Drive improvements in system, application, and resource efficiency.
• Ensure adherence to established processes, procedures, and work instructions through operational reporting on delivery, support, and issue resolution.
• Collaborate closely with onshore management to oversee incident, change, and service request lifecycles, aiming for maximum application availability.
• Maintain strong relationships with onshore and offshore teams, as well as other user groups, through regular service reviews, operations meetings, and knowledge-sharing sessions.
• Guide professional development for team members through annual appraisals, personal improvement plans, and career management initiatives.

Apr 2009 – Oct 2011 · 2 yrs 6 mos

Oct 2007 – Apr 2009 · 1 yr 6 mos

Oct 2005 – Oct 2007 · 2 yrs · DLF Atria, NH8, Gurgaon

• AT&T Technical Support for US Clients