Sharveya Baxi

Product Manager

Bengaluru, Karnataka, India4 yrs 11 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Expert in shaping conversational AI experiences.
Proven track record in enhancing booking success rates.
Strong background in product management and development.

Stackforce AI infers this person is a Product Manager specializing in Travel Technology and Conversational AI.

Contact

Skills

Core Skills

Product ManagementConversational User Interfaces (cui)User ResearchProduct DevelopmentSoftware Engineering

Other Skills

Conversational AIStakeholder ManagementPrototypingUser Experience DesignGenerative AIChatbot DevelopmentBooking SystemsData AnalyticsNatural Language Processing (NLP)Feature WritingEscalation ResolutionFlaskConfiguration ManagementSubject Matter ExpertsChatbot Testing

About

I am Product Manager at Samsung Research, Bangalore. Currently shaping the conversational AI experiences for Bixby (native voice assistant). Previously, I have worked as a Software Development Engineer at Amadeus for 3 years, building and optimizing for pre-travel engagement products for global airlines. My work focused on improving booking success rates, and enhancing search recommendations to mitigate revenue impact I hold PGDM in Information Management from SPJIMR, Mumbai and a Bachelor’s degree in Electronics & Telecommunication Engineering from PICT, Pune.

Experience

4 yrs 11 mos

Total Experience

2 yrs 11 mos

Average Tenure

2 yrs

Current Experience

Samsung r&d institute india

2 roles

Associate Product Manager II

May 2024 – Present · 2 yrs · Bengaluru, Karnataka, India · On-site

Building AI-powered conversational experiences as Bixby PM

Conversational AIProduct ManagementStakeholder ManagementConversational User Interfaces (CUI)

Product Management Intern

Sep 2023 – Nov 2023 · 2 mos · Bengaluru, Karnataka, India · On-site

Ideated and scoped 25+ use cases across OneUI touchpoints to integrate Gen-AI based features
Prototyped E2E user experience for 6 Gen-AI based features for pain points associated with android notifications.

PrototypingUser Experience DesignGenerative AIProduct ManagementUser Research

Amadeus

Software Engineer II

Jul 2019 – Jun 2022 · 2 yrs 11 mos · Bengaluru, Karnataka, India

Managed requirements to address business needs of airlines across 4 pre-travel engagement product verticals (Journey selection, Availability, Recommendations and Booking)
Led creation, training and deployment of 30+ use cases in customer excellence chatbot launched worldwide
Improved book-ability(success rate) for OTA's by managing cached availability configurations for more than 100+ airlines
Curated 13 product artifact for airline community and R&D teams | Improved self-assisted troubleshooting of errors by 50%
Identified ~8 pain points for internal diagnostic tool for travel solution recommendation used at backend to improve developer efficiency by 20%

Chatbot DevelopmentBooking SystemsData AnalyticsProduct DevelopmentSoftware Engineering