M

Mohammad Sarfaraz Khan

Director of Engineering

Hyderabad, Telangana, India10 yrs experience
Highly Stable

Key Highlights

  • Led HR operations for 34,000 employees at Amazon.
  • Implemented tech-driven HR solutions across multiple locations.
  • Spearheaded DEI initiatives to enhance workforce diversity.
Stackforce AI infers this person is a strategic HR leader in the healthcare and e-commerce sectors.

Contact

Skills

Core Skills

Hr StrategyEmployee EngagementHr Operations

Other Skills

HR SolutionsEmployee ExperienceWorkforce ForecastingAttrition ReductionDiversity, Equity, and Inclusion (DEI)GPTW CertificationIncentive ProgramsHR Project ManagementPayroll OperationsGrievance RedressalContractual Workforce ManagementEmployee Lifecycle ManagementGrievance ResolutionShift PlanningAttendance Management

About

HR Leader with 9+ years of experience driving people strategy, culture, and analytics across Amazon and RED.Health. Skilled in translating workforce data into actionable insights, I lead HR operations and employee experience for 23+ cities at RED.Health. My work spans attrition reduction, GPTW certification, HIPAA compliance, and digital HR transformation. At Amazon, I supported 10,000+ ground staff, building scalable, tech-driven HR solutions. Passionate about creating data-backed, people-first workplaces.

Experience

10 yrs
Total Experience
6 yrs 11 mos
Average Tenure
3 yrs 1 mo
Current Experience

Red.health

2 roles

Director - People & Organization

Promoted

Apr 2025Present · 1 yr 1 mo · Hyderabad, Telangana, India · On-site

  • As Director – People & Organization at RED.Health, my role will focus on driving strategic, tech-enabled transformation across the people function. Key priorities include transitioning our gig workforce to an external management model, implementing workforce forecasting, and streamlining 26 core HR processes to reduce cost and increase efficiency. I’ll lead employee experience, culture, and wellness programs, targeting improvements in engagement, branding, and retention—with an aim to maintain attrition below 3%. I'll also spearhead DEI efforts to increase diversity to 15%, launch impactful training initiatives, and ensure 100% participation in performance reviews. Additionally, I will onboard an LMS, implement an employee experience system, develop a real-time HR dashboard, and lead ESG initiatives—positioning HR as a strategic enabler of growth and impact.
HR SolutionsEmployee ExperienceWorkforce ForecastingAttrition ReductionDiversity, Equity, and Inclusion (DEI)HR Strategy+1

Sr. Mgr - Business Partnering & HR Operations

Apr 2023Apr 2025 · 2 yrs · Hyderabad, Telangana, India · On-site

  • I lead end-to-end HR operations for a workforce spread across 23 cities — a mix of high-intensity frontline teams and corporate leadership. The role sits at the intersection of people, process, and purpose. From reducing attrition and building onboarding experiences to driving our GPTW certification and launching scalable incentive programs, every initiative is designed to strengthen our people ecosystem. I work closely with city leaders, tech, compliance, and ESG teams to build a responsive HR function that’s deeply embedded in the business. It’s fast-paced, impact-driven, and deeply fulfilling — because in emergency healthcare, every role we support directly contributes to saving lives.
HR OperationsAttrition ReductionEmployee EngagementGPTW CertificationIncentive Programs

Amazon

3 roles

HR Regional Center Manager

Promoted

Jun 2021Apr 2023 · 1 yr 10 mos · On-site

  • Led multiple PAN-India HR projects across India’s first, middle, and last-mile operations, supporting a workforce of ~34,000 employees. Successfully launched the NA Central HR Model in India, driving scalable solutions for contractual workforce management. Spearheaded seven core processes focused on grievance redressal, collaborating with cross-functional tech and non-tech teams to build sustainable, automated systems. Also managed end-to-end payroll operations, ensuring accuracy and compliance
HR Project ManagementPayroll OperationsGrievance RedressalContractual Workforce ManagementHR StrategyHR Operations

Human Resources Business Partner

Promoted

Jun 2019May 2021 · 1 yr 11 mos · On-site

  • Led daily HR operations at the Fulfillment Center in an HR Business Partner capacity, driving end-to-end employee lifecycle management, resolving on-ground grievances, and ensuring smooth shift planning, attendance, and compliance processes. Acted as a strategic advisor to operations leadership while fostering a positive work environment aligned with business goals.
Employee Lifecycle ManagementGrievance ResolutionShift PlanningAttendance ManagementHR Operations

HR Operations Admin

Apr 2016Jun 2019 · 3 yrs 2 mos · On-site

  • Managed core HR operations at the Fulfillment Center, including onboarding, attendance, shift rosters, payroll coordination, and employee documentation. Ensured timely resolution of employee queries and supported seamless day-to-day administration to enable high-volume workforce management and operational continuity.
OnboardingPayroll CoordinationEmployee DocumentationHR Operations

Manipal global education services

Interns

Apr 2015Jun 2015 · 2 mos · Mumbai Area, India

  • Procurement
  • Placement Services for SMU-DE Students and also Corporates from wide range of functions.
  • Staffing Process
  • Maintaining Database of the Companies Offering for the Job-Fairs
  • Grievance Handling
ProcurementGrievance Handling

Education

International School of Business & Media

Post Graduate Diploma in Management — Industrial Relations

Jan 2014Jan 2016

Trident Academy of Creative Technology (TACT), Bhubaneswar

Bachelor of Business Administration (B.B.A.)

Jan 2010Jan 2013

J.K.S Inter College of Commerce, Jamshedpur

Higher Secondary

Apr 2008Apr 2010

St. Mary's English High School, Jamshedpur

Secondary School

Apr 1996Mar 2007

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