Aug 2023 – Present · 2 yrs 9 mos

• Spearheading government customer acquisition and lead generation nationwide. Overseeing participation in government events and tenders. Identifying new business opportunities and product lines.

Dec 2020 – Aug 2023 · 2 yrs 8 mos · New Delhi, Delhi, India · Remote

• Developing the overall government customer acquisition strategy on PAN – India basis
• Organizing Lead generation campaigns, participating in government events, tenders and engaging with government officials & channels
• Evaluating government tenders, proposals, engagements and handling other processes from inquiry generation to final payments
• Assessing and providing solutions for optimal Resource Deployment & Utilisation for government engagements, collaborating with Services Delivery for streamlining and monitoring the management of all government service orders on daily basis
• Identifying new business verticals, products & service offerings pertaining to business with government
• Implementing and executing the Customer Acquisition Campaign / activities pertaining to government / semi government clients / customers
• Managing the day-to-day operational costs, efficiencies and ROI of government tenders / business / clients
• Participating in Government Account / Client Performance reviews and assess new opportunity / tenders / proposals areas, ensure all Sales measures remain green.
• Institutionalizing continuous improvement culture across businesses with government
• Guiding Corporate office team and field staff during the development of RFP document, technical specification compliance, EMD and preparation of tender documents & preparation of agreements/MoUs after receiving the Notification of Award and other official documents
• Guiding Service Delivery & operations team to work as per government agreement after receiving the work order from the government and then maintaining & operating the respective units under PPP model.
• Preparing and maintaining data of all RFPs floated, data of tenders where we participated, Pre bid meetings data, technical bid opening and financial bid opening details with all the details of competition.

Dec 2020 – Aug 2023 · 2 yrs 8 mos

• Directed government customer acquisition and lead generation strategies on a PAN-India basis. Managed operational costs and ensured positive ROI from government tenders.

Mar 2017 – Nov 2020 · 3 yrs 8 mos · New Delhi, Delhi, India · Hybrid

• Handling overall operations pertaining to government projects on PAN India basis and sharing good relationships & rapport with different state/central government departments and their officials.
• Taking part in government tenders for Developing, Maintaining and Operating Dialysis Centres under Public Private Partnership from enquiry generation to attending Pre bid meetings, technical bid openings and Financial bid openings, giving feedback to government officials in order to prepare RFP documents, providing inputs to our support staff for preparation of tender documents and drafting agreements/MoUs with the government, processing of bills and generation of revenue in a time bound manner.
• Instrumental in designing and implementing Sales and Business Development strategies to acquire and retain reasonable market share.
• Responsible for establishing business as well as managing supply chain & logistics.
• Taking care of Dialysis Projects across the nation, handling a team of operations people, coordinating with different government officials at Madhya Pradesh Public Health Services Corporation Ltd (MPPHSCL), Hospital Administration at Directorate of Health Services (DHS), Secretariat, and Health Minister’s office in Bhopal, Directorate of Health Services, Haryana, Government of NCT, New Delhi, National Health Mission, Uttar Pradesh, Directorate of Health Services, Jharkhand, ESIC Headquarters, New Delhi and different ESIC Hospitals on PAN India basis in order to ensure smooth functioning of the projects and realization of the payments in a timely manner.

Mar 2017 – Nov 2020 · 3 yrs 8 mos

• Managed PAN-India government project operations and supply chain logistics. Led team in tender submissions, RFP document development and contract negotiations.

Apr 2015 – Mar 2017 · 1 yr 11 mos · New Delhi, Delhi, India · Remote

• I spearheaded the operations pertaining to government projects on PAN India basis. Took part in tenders under Public Private Partnership and other process from inquiry generation to final payments. During this period, I have been instrumental in enhancing business opportunities by strengthening relations with the government authorities, effectively handled the end to end responsibilities involved in Bidding and travelled to different parts of India multiple times in order to attend Pre Bids, technical and financial bid openings. I hold he credit for successfully establishing big Dialysis projects under PPP on PAN India basis.

Apr 2015 – Mar 2017 · 1 yr 11 mos

• Handled government projects & operations nationwide and managed tender processes. Coordinated with govt officials, hospital administration & cross functional teams.

Jan 2014 – Mar 2015 · 1 yr 2 mos · New Delhi, Delhi, India

• I led a team of ASMs & AASMs and spearheaded the functions of Business Development & Sales of PMCC division in North India. During this period, I was instrumental in expansion of business opportunities in the assigned regions by implementing best business practices, strengthened the distribution framework by appointing new dealers in North India and demonstrated excellence in bagging huge orders from the Government authorities and gained experience in the areas of tendering, bidding & contract administration and managing the entire gamut of commercial functions.

Jan 2014 – Mar 2015 · 1 yr 2 mos

• Managed sales team, operations and appointed dealers in North India. Participated actively in government tenders and conferences.

Sep 2012 – Jan 2014 · 1 yr 4 mos · New Delhi

• During this period, I had outstanding accomplishments in exceeding the business targets and meeting the sales targets consistently. - Generated revenues via. institutional and government sales - Took part in various conferences and exhibitions including IAOCON’2014 in Agra - Finalized big deals and bagged orders from several clients. - Holds the credit for recovering the previous pending payments from various clients. - Successfully appointed dealers to promote range of equipments in private market

Sep 2012 – Jan 2014 · 1 yr 4 mos

• Led institutional and government sales initiatives, achieved 110% sales target. Represented the company in key conferences and exhibitions.

Jul 2007 – Aug 2012 · 5 yrs 1 mo · Gurgaon, Haryana, India

• I led a team of Institutional Sales Manager, Area Managers, Marketing Manager, Sales Executives, Application Specialist, Service Engineer & Coordinator and was involved in handling government tenders. Received approval on technical specifications in various medical institutes • Accomplished all pre-installation and post-installation inspections within TAT • Successfully represented conference held at Dharan, Nepal in 2012 and displayed range of products with good network of people in Nepal • Participated in ISACONs and other conferences every year. - Successfully finalized large deals and bagged orders from various clients. - Efficiently managed key accounts such as government organizations which involved: o AIIMS, Government of NCT, HLL, HSCC, UNDP (earlier UNOPS), Central Government Hospitals o DGAFMS, AFMSD, Command Hospitals, Military Hospitals, Base Hospitals, Para Military Hospitals o Ministry of External Affairs, Ministry of Health and Family Welfare, NRHM Haryana, ESI Hospitals o CMSD Lucknow, SGPGI Lucknow, KGMC Lucknow, Railway Hospitals, BMCISL Patna, etc. o PGI Chandigarh, PHSC, GMCH Chandigarh, DMCH Ludhiana, GMCH Amritsar, etc.