Siddharth Verma

Operations Associate

Bengaluru, Karnataka, India5 yrs 11 mos experience

Key Highlights

Proven track record in improving operational efficiency.
Strong expertise in business development and client management.
Recognized for achieving targets consistently.

Stackforce AI infers this person is a skilled operations and business development professional in the E-commerce sector.

Contact

Skills

Core Skills

Operations ManagementInventory ManagementBusiness DevelopmentKey Account ManagementClient Relationship Management

Other Skills

KPI monitoringprocess optimizationdata analysisteam managementSLA complianceMarket ResearchSales SolutionsMarket Trend AnalysisAdvertising CampaignsMarket AnalysisCustomer Feedback AnalysisMicrosoft ExcelGoogle SheetsSales & MarketingBusiness Process Improvement

About

Experience in business development, client servicing and marketing. Hands-on expertise in market research & analysis, managing client accounts and evaluating growth strategies. Adept at collaborating with decision makers, making business introductions, and expanding the client base. Excellent communication and presentation skills with proficiency in CRM and MS Office. Recognized for consistent performance and achieving targets..Im skilled in selection, pricing inventory management online merchandising

Experience

5 yrs 11 mos

Total Experience

1 yr 10 mos

Average Tenure

1 yr 10 mos

Current Experience

Flipkart

Senior Operations Executive

Jul 2024 – Present · 1 yr 10 mos · On-site

Key Responsibilities:
Leading daily warehouse/hub operations including inbound, outbound, inventory management, and reverse logistics.
Supervising a team of operations executives and associates to ensure timely and accurate order processing.
Monitoring KPIs such as SLA compliance, dispatch rate, and turnaround time (TAT) to drive operational excellence.
Coordinating with internal departments like supply planning, customer support, and transportation for smooth workflow.
Implementing SOPs and driving process improvements to reduce operational bottlenecks.
Analyzing operational data using Excel and reporting tools to support decision-making and strategy development.
Ensuring adherence to safety, quality, and compliance standards across all shifts.
Managing manpower planning and shift scheduling for efficient resource utilization.
Key Achievements:
Improved dispatch accuracy by 90% within 6 months through process optimization
Successfully handled peak season operations with zero SLA breach

inventory managementKPI monitoringprocess optimizationdata analysisOperations ManagementInventory Management

Ajio.com

Senior Associate

Mar 2021 – Oct 2022 · 1 yr 7 mos · Bengaluru, Karnataka, India · Remote

Built and maintained strong relationships with key clients to ensure understanding of their needs and establish trust
Monitored and evaluated market trends, products, and listings to identify growth opportunities and capitalize on them
Ensured listing accuracy and parity across multiple channels, with attention to detail on images, descriptions, and prices
Negotiated discounts and promotional offers to drive better pricing
Developed and executed successful advertising campaigns to maximize sales
Onboarded Manufacturers and managed large-scale bulk consignment for increased sales revenue

Client Relationship ManagementMarket Trend AnalysisAdvertising Campaigns

Meesho

Key Account Manager

Feb 2021 – Nov 2023 · 2 yrs 9 mos · Bengaluru, Karnataka, India · On-site

I have worked as Key account manager based out of Bangalore and looking
after the marketplace business of "Home Improvement" sets pan India for meesho Previously I worked for categories like "HOME APPLIANCES & HOME IMPROVEMENT" here in Flipkart.
I enjoy solving problems with strong leadership in the Ecommerce and online industries result-oriented professional with experience in Business Development, Key account management and Business Analysis.
Flipkart Category Framework, Managing demand side/Landing pages/Real Estate on app, Banner Process (Search, category bar, category tree), Manual Catalog Tagging, Creative requests.
Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.
Experience in sales and providing solutions based on customer needs.
Experience on sourcing& Selection Stock Management.
Knowing the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.
Knowing the competition: Understand online and offline players. Ensured Flipkart selection stays well ahead of the competition.

Business DevelopmentKey Account ManagementMarket ResearchSales Solutions

Udaan.com

Business Development Executive

Dec 2018 – Apr 2020 · 1 yr 4 mos · Gorakhpur, Uttar Pradesh, India · On-site

Developed and maintained strong relationships with local merchants to increase sales and revenue
Monitored market trends to identify new opportunities and drive business growth
Explored innovative strategies for increasing penetration in existing and new markets
Developed merchandise plans to maximize sales and profitability
Analyzed customer feedback to identify areas of improvement and ensure customer satisfaction

Business DevelopmentMarket AnalysisCustomer Feedback Analysis