Purvi Vaish

Project Manager

Gurgaon, Haryana, India5 yrs 6 mos experience

Highly Stable

Key Highlights

9 years of project management experience
Achieved almost 100% client acceptance rates
Recipient of Customer Satisfaction Award

Stackforce AI infers this person is a Project Management professional with expertise in EdTech and Consulting industries.

Contact

Skills

Core Skills

Project ManagementOperations AdministrationTeam LeadershipClient Relations

Other Skills

Vendor ManagementProject DeliveryCustomer SatisfactionProject CoordinationCross-functional CoordinationTime ManagementMarketingPresentation SkillsMarket ResearchCreativity SkillsNetworkingEntrepreneurshipProblem SolvingMarketing communicationsLead Account Manager

About

With my 9 years of experience in project management and operations, I bring on board outstanding project coordination, customer satisfaction, marketing, interpersonal, and communication skills for which I have received multiple client appreciation mailers and have been acknowledged with the Customer Satisfaction Award. I have also gained recurring business from existing clients because of delivery within timelines, accompanied by almost 100% acceptance from the clients.

Experience

5 yrs 6 mos

Total Experience

1 yr 4 mos

Average Tenure

Current Experience

S.chand group

Deputy Project Manager

Jun 2018 – Jun 2019 · 1 yr · Noida, Uttar Pradesh, India

● Entirely managed Schand Group app – myStudygear a QR code based learning app
● Conduct market research through surveys and other methods and tools to improve the usability
of the app
● Handling customer feedback and resolving app related issues
● Worked on user acceptance testing (UAT), app release and updates with the development team
● Liaison with S.Chand Group’s Publishing and Digital Companies:
Get digital content from the companies to get it deployed in the app
Get the content reviewed and fixes executed
To carry out the day to day activities of the app
Be single point of contact for any digital needs of publishing companies
● Be the single point of contact for digital content partners
Timely deployment of data from content partners
Manage timely pay-outs of content partners
Renewing their agreement
● Work across different functions and teams to develop timelines and track developments

Vendor ManagementProject DeliveryProject ManagementOperations Administration

Oysterconnect.com

2 roles

Project Manager Team Lead

Promoted

Apr 2016 – May 2018 · 2 yrs 1 mo

● Managed the team of 6 Account Managers.
● Managed projects with clients like Microsoft, GSK, Policy Bazaar, Google, Facebook, Hindustan Unilever, Spice Money, TripAdvisor, TATA mRupee, Shiksha.com
● Analyzed client needs and developed strategies tailored to each client’s projects
● Operated as a single point of contact for the clients and smoothened out any issues faced during the engagement
● Conducted weekly meetings to update the client and management on projects’ progress through analysis report
● Increased online visibility of OysterConnect.com through blogs, social media, and e-mail marketing
● Managed vendors to facilitate effortless execution of projects.
● Handled day-to-day operations of the team through debriefing sessions, activity trackers, huddle meetings etc.
● Tracking the overall project progress and having timely discussions on new ideas/ processes.
● Contributed in developing new processes like templating WhatsApp and Email conversations, project’s 7-day-plan, FAQ documents to improve uniformity and productivity of Account managers.
● Designing communication material for the company - Posters/Banners
● Physically present OysterConnect and its Client Partners in various colleges across the country.
● Built training content required for training of the students and Account Managers.

Customer SatisfactionProject CoordinationProject ManagementTeam Leadership

Account Manager

Feb 2015 – Mar 2016 · 1 yr 1 mo

Anticipate and analyse client needs and develops strategies tailored to each organization.
Drive revenue growth of the product by engaging with the industry experts and students to ensure smooth execution of live projects resulting in retention quotas.
Create and deliver customized presentations (in person or online), provide written proposals and subject-matter expertise for individual deals.
Create and implement assessment process for all the Live Projects on an end to end basis ie conducting assessment tests and shortlisting of students
Come up with strategies to establish OysterConnect.com as the Live Project Partner among SMEs & Top companies.

Customer SatisfactionProject CoordinationProject ManagementClient Relations