May 2023 – Nov 2024 · 1 yr 6 mos · Agra · On-site

• Business Development Manager (BDM) role at Aakash Educational Services Limited (AESL) — focused on ANTHE, school connects, and career counselling
• Business Development Manager | Aakash Educational Services Limited (AESL)
• May 2023 To Nov 2023 Agra / UP
• As a Business Development Manager at Aakash Educational Services Limited, I am responsible for driving student outreach and business growth through school engagement programs and career counselling initiatives. My primary focus is on conducting ANTHE (Aakash National Talent Hunt Exam) campaigns and school connect programs to promote awareness about Aakash’s academic and competitive exam offerings.
• Lead and manage school tie-ups and partnerships to maximize student participation in ANTHE and other Aakash initiatives.
• Conduct career counselling sessions for students and parents, guiding them on academic pathways for NEET, JEE, and Foundation courses.
• Develop and implement regional business strategies to achieve enrollment and revenue targets.
• Collaborate with marketing and academic teams to organize seminars, workshops, and student engagement events across schools.
• Analyze performance data and provide actionable insights to improve outreach and conversion rates.
• Key Strengths: Relationship building | Strategic communication | Career guidance | Sales & marketing execution | Event management

Oct 2022 – Apr 2023 · 6 mos

• Business Development Manager | BYJU’S
• Oct 2022 – Apr 2023 | Lucknow, Uttar Pradesh, India
• As a Business Development Manager for BYJU’S in the UP region, I led a team of 15 BDAs in a direct sales model, driving business growth and capturing the entire UP market from Agra. My focus was on developing and executing sales strategies to expand market share and strengthen BYJU’S brand presence in the region.
• Achieved consistent revenue growth, generating ₹50–60 lakhs weekly and ~₹2 crores monthly.
• Expanded operations by identifying new office locations and managing regional logistics.
• Recruited and trained new hires, enhancing performance and retention across teams.
• Collaborated with HR to build high-performing teams through targeted recruitment and onboarding.
• Developed strong leadership and people management skills, contributing to recognition in national performance charts.

Feb 2022 – Oct 2022 · 8 mos

• Business Development Associate | Byju’s
• Feb 2022 – Oct 2022 | Lucknow, Agra & Ahmedabad
• Managed inside sales (DSA model) and later direct sales across multiple regions.
• Contributed to Byju’s first direct sales pilot in Ahmedabad.
• Consistently achieved sales targets as an individual contributor in Agra.
• Strong in customer engagement, market understanding, and sales strategy.
• Skills: Business Development · CRM · Sales · Inside & Direct Sales

Dec 2021 – Jan 2022 · 1 mo

• My responsibilities included connecting with prospective students and parents, explaining product features, and assisting them in choosing the right learning solution. I contributed to sales follow-ups, maintained accurate lead records, and collaborated with senior executives to achieve weekly targets. This role strengthened my communication, persuasion, and customer relationship management skills while giving me hands-on experience in the EdTech industry.

Mar 2020 – Dec 2021 · 1 yr 9 mos · On-site

• As a Store Manager at Apple, I was responsible for leading end-to-end store operations across Pune and Agra locations. My role involved driving sales performance, enhancing customer experience, and managing a high-performing team in a fast-paced retail environment. I oversaw daily operations, inventory management, visual merchandising, and compliance with Apple’s global retail standards. I also conducted staff training, performance evaluations, and workflow planning to ensure seamless store functionality. Additionally, I collaborated with regional leadership to achieve business targets, implemented promotional strategies, and maintained strong customer relationships to support long-term brand loyalty.
• Key Responsibilities:
• Managed overall store operations, staffing, and daily workflows.
• Led a team of sales associates by providing coaching, mentoring, and performance feedback.
• Ensured adherence to Apple’s customer experience and visual merchandising standards.
• Monitored sales metrics and executed strategies to achieve monthly revenue targets.
• Handled inventory planning, stock audits, and loss-prevention measures.
• Resolved customer escalations and maintained high satisfaction levels.
• Coordinated with regional and corporate teams on promotional and operational initiatives.

Jan 2019 – Mar 2020 · 1 yr 2 mos · On-site

• As a Senior IPro at Apple, I led customer engagement initiatives by providing expert product consultations, delivering high-quality demonstrations, and supporting customers throughout their purchasing journey. I played a key role in driving sales performance, mentoring new team members, and ensuring that Apple’s service standards were consistently upheld.
• My responsibilities included managing product presentations, supporting inventory operations, resolving customer queries, and contributing to achieving store targets. This role strengthened my leadership, communication, and sales skills while reinforcing Apple’s commitment to a premium retail experience.

Apr 2018 – Jan 2019 · 9 mos · On-site

• As an I Pro at Apple, I was responsible for delivering exceptional in-store customer experiences through expert product knowledge and personalized guidance. I assisted customers in understanding Apple products and services, conducted product demonstrations, and helped them choose the right solutions based on their needs.
• My role also included maintaining store presentation standards, supporting inventory management, and collaborating with the team to achieve sales targets. I contributed to creating a seamless and premium customer journey while ensuring adherence to Apple’s service excellence and brand values.

Oct 2017 – Mar 2018 · 5 mos · On-site

• As an I Pro Trainee Sales Executive at Apple, I gained hands-on experience in customer engagement, product demonstrations, and retail sales operations. I supported daily store activities, helped customers choose the right Apple products, and delivered an excellent in-store experience aligned with Apple’s service standards. My role involved understanding customer needs, presenting product features clearly, and ensuring high customer satisfaction.
• Key responsibilities included:
• Assisting customers with product queries, recommendations, and purchases.
• Demonstrating iPhone, iPad, Mac, and Apple ecosystem features with confidence.
• Supporting senior sales staff in meeting store sales targets.
• Managing store display, inventory checks, and product placement.
• Learning and applying Apple’s sales processes and customer experience guidelines.
• Handling basic troubleshooting and offering solutions to customers.
• Maintaining professional communication and building customer relationships.
• This role laid the foundation for my career in sales by developing strong communication skills, product knowledge, and customer-first service mindset.