Musku Nagaraju

DevOps Engineer

Bengaluru, Karnataka, India6 yrs 6 mos experience

Highly Stable

Key Highlights

8+ years of JIRA administration and development experience.
Expert in integrating JIRA with various tools and systems.
Proven track record of optimizing team collaboration and productivity.

Stackforce AI infers this person is a SaaS-focused JIRA expert with strong development and administration capabilities.

Contact

Skills

Core Skills

Jira AdministrationJira Development

Other Skills

JIRA MaintenanceAdministrationGroovy scriptingUser permissions managementPlugin managementAPI integrationJIRAConfluenceGroovyJIRA customizationData migrationUser trainingDevOps integrationAWSService desk configuration

About

Welcome to my LinkedIn profile! I'm dedicated to optimizing atlassian JIRA admina and developer, enhancing team collaboration, and maximizing productivity through my expertise. With 8+ years of hands-on experience, I've honed my skills in Install and setup JIRA instance with configuring, customizing, and administering JIRA to suit diverse project needs. Whether it's setting up complex workflows, creating custom fields, or integrating third-party tools, I thrive on streamlining processes to empower teams to deliver their best work efficiently. My role extends beyond administration—I'm deeply involved in the development aspect, leveraging JIRA APIs, Groovy scripts, and plugins like ScriptRunner to automate tasks, enforce best practices, and unlock new capabilities. By harnessing the full potential of JIRA's customization options, I enable teams to adapt and scale Agile methodologies seamlessly. I'm driven by a relentless pursuit of optimization, always seeking innovative solutions to challenges. Through continuous learning and staying abreast of the latest industry trends, I ensure that our JIRA instance remains a dynamic hub for project management excellence. Let's connect to explore how I can contribute to your organization's success through my expertise in JIRA administration and development.

Experience

6 yrs 6 mos

Total Experience

2 yrs 2 mos

Average Tenure

Current Experience

Airbnb

Sr Atlassian JIRA Developer and Lead

Feb 2021 – Mar 2024 · 3 yrs 1 mo

JIRA Maintenance and Administration This includes installing, configuring, and updating JIRA on Linux servers and AWS machines, managing user permissions, and ensuring system security.
Managing a five node Jira Data Center instance as well as a three node Confluence Data Center instance with 99.99% planned uptime
Develop custom scripts in Groovy to extend JIRA functionality, automate tasks, behaviors and scripted fields.
Managing and maintaining over 30 plugins, including Script Runner, Refined Theme, Time to SLA, EazyBI, Configuration Manager, Structure, and BigGantt. Worked directly with plugin vendors to fix bugs and implement feature requests to improve the user experience for Airbnb.
Integrate JIRA with other tools and systems, utilizing APIs for seamless workflows and automating processes wherever possible.
Integrated JIRA with Asana using Groovy script API and Confluence, Workday, Github, PagerDuty, Slack, as well as several other in-house tools.
Configured all type of projects include Issue types, workflows, screen and permissions, notification.
Involved all development activities based on requirement, like added automations,
behaviours, scripted fields, listeners.. etc.
And handled Daily Stand-ups and Dev team meetings and managed team to best delivery and troubleshooting any issues that arise with the platform.
Develop comprehensive documentation on JIRA processes and workflows. Train users on how to effectively use JIRA tools and resources.
Monitor the performance of the JIRA system, conducting regular audits to ensure it is optimized for speed and efficiency.

JIRA MaintenanceAdministrationGroovy scriptingUser permissions managementPlugin managementAPI integration+2

Capgemini

Senior JIRA Developer

Sep 2018 – Feb 2021 · 2 yrs 5 mos · Bengaluru, Karnataka, India

Acting as the primary support contact within the JIRA team.
Migrated Atlassian Cloud JIRA into AWS Data center, and setup production and Stage JIRA instances with two nodes.
Assisting the team with various JIRA customizations, including Advanced workflows, scrum and Kanban boards, Dashboard and user directory and troubleshoot JIRA performance and maintenance
Developed Groovy script code for increase JIRA feature such as Behaviors, Automations, Listeners and scriped fields and fragments
Establishing automation rules in JIRA for the DevOps team and numerous other JIRA projects.
Enabling HTTPS for the JIRA application, configuring OAuth for role accounts, and integrating SSL certificates into JIRA and configured SSO
Integrating JIRA with development tools such as GitHub and Bitbucket.
Facilitating data migration from one JIRA application to another using the Configuration Manager for JIRA app and the native CSV import tool.
Executing data refreshes from production to staging environments.
Managing the upgrade process for JIRA applications.
Conducted training sessions for end-users and JIRA administrators

JIRA customizationGroovy scriptingData migrationUser trainingDevOps integrationJIRA Development+1

Larsen & toubro infotech ltd

Sr, System Engineer (Jira admin & Developer)

Sep 2017 – Sep 2018 · 1 yr · bangalore

Groups were already using JIRA, and I working as a JIRA Administration and Development end to end user support: Customized JIRA Project creation including Issue Types, Workflows, Screens, Custom fields, Notification/Permission schemes,
Configured Service desk project including Customer Portal, SLA, Automation, request types,
queues, and incoming outgoing email auth.
Configured many scrum, Kanban boards according their requirement.
Modified “PDF plug-in” and “Better Excel plug-in” as per organization request with using
groovy script.
Integrated JIRA with sale force with using service rocket app.
Upgraded JIRA Software from 7.3.2 to7.8.0 JIRA Service desk from 3.3.1 to 3.11.0
this was one of the best in my career with Fitch, where I worked from the requirement
gathering, configuring, delivering till support and maintenance.