Anuradha Sharma

Operations Associate

Delhi, Delhi, India7 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

4 years of experience in customer support.
Strong leadership qualities demonstrated in team management.
Expertise in enhancing customer experience.

Stackforce AI infers this person is a Customer Support Leader with expertise in enhancing customer experience in B2C environments.

Contact

Skills

Core Skills

LeadershipCustomer Service Management

Other Skills

Team BuildingAccount ManagementOrganizational LeadershipCommunicationBlended LearningManagementCustomer ExperienceInstructor-led TrainingCustomer Service RepresentativesCustomer Service OperationsPublic SpeakingAnalytical Skills

About

I have completed my post graduation and have total experience of 4 years in customer support .I posses good leadership qualities and also have knowledge in accountancy as well.

Experience

7 yrs 10 mos

Total Experience

3 yrs 8 mos

Average Tenure

6 yrs 10 mos

Current Experience

Canara hsbc life insurance

Team Leader

Nov 2022 – Present · 3 yrs 5 mos · Gurugram, Haryana, India

LeadershipCustomer Service ManagementTeam Building

Grofers

2 roles

Customer Service Representative

Jun 2019 – Present · 6 yrs 10 mos

Senior Executive

Jun 2019 – Jul 2022 · 3 yrs 1 mo

Blinkit

Specialist

Jun 2019 – Dec 2022 · 3 yrs 6 mos · Gurugram, Haryana, India

Policybazaar.com

Customer Care Executive

Jun 2018 – Jun 2019 · 1 yr

Education

CHANDIGARH UNIVERSITY

Master of Business Administration - MBA — Finance and Marketing

Jan 2020 – Jan 2022

Dav Centenary College - India

Master of Commerce

Jan 2016 – Jan 2018

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