Shravya Swamy

Operations Associate

Bengaluru, Karnataka, India8 yrs 2 mos experience
Highly Stable

Key Highlights

  • Achieved 60% cost reduction in Secure Services.
  • Enhanced project efficiency by 25% through streamlined workflows.
  • Led vendor management for successful business expansion.
Stackforce AI infers this person is a skilled operations manager with expertise in cost optimization and team leadership.

Contact

Skills

Core Skills

Team ManagementEnd To End DeliveryCost OptimizationVendor ManagementProductivityAutomationOperations Management

Other Skills

Key MetricsTraining & DevelopmentManagementMicrosoft OfficeProject Management

Experience

8 yrs 2 mos
Total Experience
1 yr 9 mos
Average Tenure
1 yr 2 mos
Current Experience

Flipkart

Assistant Manager - Central

Mar 2025Present · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

Key MetricsEnd to End DeliveryTeam ManagementTraining & DevelopmentManagementMicrosoft Office

Electricpe

Associate Program Manager

Oct 2024Feb 2025 · 4 mos · On-site

56 secure

Associate Program Manager

Aug 2021Oct 2024 · 3 yrs 2 mos · Bangalore Urban, Karnataka, India

  • >Cost Optimization: Implemented cost-effective solutions, resulting in a 60% (₹50L) reduction in
  • Secure Services costs.
  • >Productivity: Streamlined project workflows, enhancing overall efficiency by 25%.
  • >Automation : Collaborated with cross-functional teams to enhance error-proof processes, achieving a 95% success rate.
  • >Vendor Management Managed end-to-end vendor relationships, including selection, onboarding, contract negotiations, and performance monitoring
  • >New area launches and facilitated business expansion, generating an revenue of ₹30 lakh per month
End to End DeliveryKey MetricsCost OptimizationVendor Management

Lalamove

Driver operations

Sep 2019May 2021 · 1 yr 8 mos · Bangalore

  • >Payment process
  • Involved in strategic planning and pricing of different products for entire Bangalore and Chennai
  • Incentive and MBG structure
  • Driver registration program and vendor payment
  • Launched commission and membership plan for drivers.
  • >Stakeholder of the entire Quality and Audit
  • >App launch program : Cross-functional with the Central Team and Product team to ensure order fulfillment and on ground tech issues
End to End DeliveryOperations Management

Uber

Operations Team Lead

Oct 2017Aug 2019 · 1 yr 10 mos · Bangalore

  • Run a efficient and partner obsessed in-person support center for all UberEats Partner in Bangalore.
  • Own operational metrics for profitability, operational and partner satisfaction.
  • Lead a team of 10+ Uber Experts to deliver the highest standards of service excellence.
  • Worked on - All UberEats support, UberRides and UX Research Team.
  • Ensure ease of access for all partners and maintain standard service across all location.

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