Aug 2023 – Dec 2023 · 4 mos · Andhra Pradesh, India

• As a SEPO Investigation specialist at Amazon, I conduct in-depth investigations focused on fraud detection and risk assessment, utilizing advanced data analysis tools and collaborating cross-functionally with legal, HR and security teams. I have increased the fraud detection efficiency by 80%, and consistently met and exceeded the investigation deadlines, managing a high volume of cases.

Nov 2022 – Aug 2023 · 9 mos · Andhra Pradesh, India

• As a Transaction Risk Investigator at Amazon
• ● Using Critical thinking and based on SOPs used to Find Issued between a Customer Related Order and provide with best possible solution.
• ● Analysis of the entire order structure of particular customer if he has any issue regarding the quality or regarding the delivery of order.
• ● Used to take decisions based on the evidence that are found through analysis and provide better solutions to ensure seamless experience for customers.

Oct 2020 – Aug 2022 · 1 yr 10 mos · Visalakshinagar Visakhapatnam

• I have my own Dual business in which two businesses function as a single operating business through a legal equalization agreement

Dec 2016 – Jun 2019 · 2 yrs 6 mos · Vizag