Kaela C.

Associate Partner

Washington, District of Columbia, United States12 yrs 3 mos experience

Highly Stable

Key Highlights

Proven track record in project management.
Passionate about reducing social inequality.
Extensive experience in multicultural environments.

Stackforce AI infers this person is a Customer Success and Financial Consulting professional with a focus on multicultural engagement.

Contact

Skills

Core Skills

Financial ConsultingBusiness DevelopmentCustomer Success ManagementSocial Media ManagementProject Management

Other Skills

Latin AmericaFinancial PlanningCustomer ExperienceLatinBudgetingData AnalysisResearchSalesCustomer ServiceCreative Problem SolvingMarketingDigital MarketingCustomer Relationship Management (CRM)Organizing MeetingsPublic Relations

About

Quadrilingual, enthusiastic Project Manager with a proven track record of success and growth in fast-paced, dynamic environments. I have consistently played a key role in leading successful change in projects that drive business growth and improve business processes. With my passion for diversity and opportunities for leadership development, I excel in communication, team-building and establishing strong relationships across internal and external teams. I have extensive involvement with international and multicultural communities with over 12 years of client-facing experience. In both my personal and work life, I am dedicated to reducing social and financial inequality through increased opportunity. Top Strengths: Strategic Planning and Analysis | Project Scheduling | Business Development | Plan Execution

Experience

12 yrs 3 mos

Total Experience

2 yrs

Average Tenure

5 mos

Current Experience

Netflix

Partner Enablement Manager

Nov 2025 – Present · 5 mos · Washington, District of Columbia, United States

Cloudflare

3 roles

Senior Customer Success Manager, Scale

Oct 2024 – Nov 2025 · 1 yr 1 mo

Customer Success Manager, Scale and LATAM

Mar 2024 – Oct 2024 · 7 mos

Customer Success Manager, LATAM

Mar 2022 – Mar 2024 · 2 yrs

Latin AmericaLatinCustomer Success Management

Proyecto florecer

Social Media Manager

Oct 2021 – Jan 2022 · 3 mos · Medellín, Antioquia, Colombia

Latin AmericaLatinSocial Media Management

First generation wealth

Financial Project Manager

Jan 2020 – Present · 6 yrs 3 mos

· Provided personalized financial consulting to underrepresented, multicultural, and multilingual communities from
multiple countries
· Launched an effective program to explain long-term investment strategies with projected retirements of 2+ million

Latin AmericaFinancial ConsultingBusiness Development

Aptive environmental

Project Manager

Jan 2020 – Oct 2021 · 1 yr 9 mos · Provo, Utah, United States

Managed the day to day operational and technical aspects of 30 + projects
Monitored plans, budget forecasting and cost tracking for 200,000 dollars of sales expenses
· Analyzed and presented monthly custom reports of key performance metrics to legal, compliance, operations and sales teams to ensure consistent communication and growth
· Created accurate and detailed custom reports, invoices, and bulk data sheets for sales regions and team members
· Analyzed financial data to check for errors and inaccuracies and meticulously reviewed and corrected financial statements

Grifols

Customer Success Floor Lead

Aug 2016 – Oct 2019 · 3 yrs 2 mos · Provo, Utah Area

Effectively led multiple teams in a challenging, fast-paced environment while optimizing marketing strategies to successfully reach projected productivity goals and improve client experience.

Changemaker club, student innovation leadership council

Co President

Aug 2015 – Apr 2016 · 8 mos

· Invented innovative solutions to address world-wide social issues
· Connected students to opportunities in social innovation

Doterra international llc

Floor Manager and Team Lead

Feb 2015 – Oct 2015 · 8 mos · Lindon, Utah

Used problem solving to fix complex issues within the company
Promoted efficiency and effectiveness among employees
Handled complicated customer calls to consistently improve client satisfaction

Byu vegetarian club

President

Aug 2011 – Dec 2013 · 2 yrs 4 mos · Provo, Utah Area

Increased membership by 500 percent within a year
Supervised the budget of the Association to effectively allocate funds
Established efficient leadership and collaborated to increase participation through advertising, promotional events, and social media

Byu art history association

Co-President

Aug 2011 – Dec 2013 · 2 yrs 4 mos · Provo, Utah Area

Collaborated with two leaders to establish a program to increase success in students of the Art History program
Created fund raising program and increased funding by 80 percent