Shashikiran K

Operations Associate

Bengaluru, Karnataka, India17 yrs 9 mos experience

Highly Stable

Key Highlights

Expert in Quality Management and Process Excellence.
Proven track record in enhancing customer experience.
Skilled in leading quality assurance teams.

Stackforce AI infers this person is a Quality Management expert in E-Commerce and BFSI sectors.

Contact

Skills

Core Skills

Quality ManagementProcess ExcellenceCustomer ExperienceMarket ResearchMedia Analysis

Other Skills

Process ImprovementTraining and Development (HR)Quality AssuranceMortgage OperationsOptimizationAnalytical SkillsBFSITraining DeliveryBlended LearningTeam ManagementSupply Chain OperationsAuditingInternal AuditsLogistics ManagementContinuous Improvement

About

Expertise in Quality Management, Process Excellence, Business Intelligence, Compliance Management, Media Analysis and Market Research

Experience

17 yrs 9 mos

Total Experience

2 yrs 9 mos

Average Tenure

1 yr 3 mos

Current Experience

Concentrix

Group Leader - Quality & Training

Feb 2025 – Present · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

Process ImprovementQuality ManagementProcess ExcellenceTraining and Development (HR)Quality AssuranceMortgage Operations+5

Meesho

Quality Assurance Manager

Mar 2022 – Feb 2025 · 2 yrs 11 mos · Greater Bengaluru Area · Hybrid

Transactional Quality, Process Excellence, Escalation Operations, Business Process Optimization, Automation, Customer Experience, E-Commerce

Team ManagementSupply Chain OperationsQuality ManagementAuditingInternal AuditsLogistics Management+7

Startek

Senior Manager

Nov 2018 – Mar 2022 · 3 yrs 4 mos · Bengaluru, Karnataka, India

Team ManagementQuality ManagementAuditingInternal AuditsContinuous ImprovementCustomer Service+5

Nielsen

Manager

May 2015 – Nov 2018 · 3 yrs 6 mos · Bengaluru, Karnataka, India

Team ManagementSocial Media AnalysisInternal AuditsMarket ResearchContinuous ImprovementCustomer Experience+6

Serco

Assistant Quality Assurance Manager

May 2013 – May 2015 · 2 yrs · Bengaluru, Karnataka, India

Team ManagementQuality ManagementAuditingInternal AuditsContinuous ImprovementCustomer Service+3

Intelenet global services private ltd.

Quality Assurance Team Lead

Dec 2011 – Apr 2013 · 1 yr 4 mos · Bengaluru, Karnataka, India

Auditing

Aegis global

Quality Assurance Analyst

Dec 2007 – May 2011 · 3 yrs 5 mos · Bengaluru, Karnataka, India

Auditing

Education

University of Mysore

Bachelor of Business Administration - BBA

Stackforce found 100+ more professionals with Quality Management & Process Excellence

Explore similar profiles based on matching skills and experience

Sheetal Kishore

Associate Advisor

at Amazon

Bengaluru, India9 yrs 8 mos exp

Priyanka Chauhan

Divisional Head North Zone

at Apollo Tyres Ltd

Gurugram, India13 yrs 5 mos exp

Supply Chain OperationsTeam ManagementDigital TransformationProject ManagementOperations Management

Harshit Vishwakarma

Senior Quality Analyst - Process Excellence

at Acko

Bengaluru, India6 yrs 9 mos exp

Process ImprovementQuality Assurance

Anvesha Singh

Tera Operations Manager

at 13Karat

Gurgaon, India8 yrs 9 mos exp

Bhuvaneshwari Jayaprakash

Lead

at Airbnb

India9 yrs 3 mos exp

Team LeadershipHealthcare ManagementHealth Consulting

Prof. Dr.Srinivas Chakravarthy N,

Indepedent Health care Consultant

at Freelance

Chennai, India26 yrs 2 mos exp

Quality ManagementLaboratory Design

Sudhakar Nammi

Senior Vice President of Sales

at Digityze Solutions

Dubai, United Arab Emirates19 yrs 7 mos exp

Sales ManagementBusiness TransformationProcess ImprovementBusiness Process Re-engineeringBusiness Intelligence

Chandan Rungta

Inventing Temple

at Temple

Gurgaon, India18 yrs exp

P&L ManagementBusiness DevelopmentProduct ManagementOperations ManagementPeople Development